Contact Us at SMHC
If this is a medical emergency, please call 9-1-1. Please direct all treatment and diagnostic questions to your health care provider.
Feedback
Patient safety and satisfaction are important to us. This means we want you and your family to feel comfortable with and confident about your care. We value your feedback, and we want you to tell us if you have any concerns or complaints, please call Patient and Guest Relations at 207-283-7906.
Billing and Financial Services
Bill Pay Options:
- Visit mychart.mainehealth.org to make payment using your MyChart account or GuestPay
- Call MaineHealth Patient Financial Services at 207-887-5100 or toll free at 866-804-2499
- Use the return envelope with your bill.
Customer Service Window: Hours of operation, 8am - 4pm, Monday - Friday
- 25 June Street, Sanford, Maine
- 1 Medical Center Drive, Biddeford, Maine
- Make payment arrangements
- Get help with billing questions
- Request medical records
- Apply for MaineCare, Free Care or Disability
Medical Records
For medical records, please call 207-662-2211 or email MHmedicalrecords@mainehealth.org.
Want to nominate a nurse for extraordinary care?
Has your nurse provided extraordinary care?
SMHC is proud to participate in the DAISY Award program to honor the compassion and care that bedside nurses provide every day. If you would like to recognize a nurse on your careteam, please visit smhc.org/daisy.
The Grateful Patient Program provides families and patients the opportunity to give a gift of gratitude in honor of your caregivers to support the patient care programs and equipment needs at SMHC. You can also share a message of gratitude, about a person or department that made a difference. To make your gift or share your story, visit smhc.org/grateful or call 207-283-7251 for more information.
Medical Centers
Biddeford
1 Medical Center Drive
207-283-7000
Sanford
25 June Street
207-324-4310
Emergency Departments
Biddeford
1 Medical Center Drive
207-294-5000
Sanford
25 June Street
207-490-7450
Walk-In Care
Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
207-467-6900
Saco
655 Main Street (Route 1)
207-294-5600
Sanford
25A June Street
207-490-7900
Waterboro
10 Goodall Drive
207-490-7760
SMHC General Information: smhc_info@mainehealth.org
SMHC Webmaster: is.michael.nee@mainehealth.org