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Contact Us at SMHC

If this is a medical emergency, please call 9-1-1. Please direct all treatment and diagnostic questions to your health care provider.

Feedback

Patient safety and satisfaction are important to us. This means we want you and your family to feel comfortable with and confident about your care. We value your feedback, and we want you to tell us if you have any concerns or complaints, please call Patient and Guest Relations at 207-283-7906.

Billing and Financial Services

Bill Pay Options:

Customer Service Window: Hours of operation, 8am - 4pm, Monday - Friday

  • 25 June Street, Sanford, Maine
  • 1 Medical Center Drive, Biddeford, Maine
  • Make payment arrangements
  • Get help with billing questions
  • Request medical records
  • Apply for MaineCare, Free Care or Disability

Medical Records

For medical records, please call 207-662-2211 or email MHmedicalrecords@mainehealth.org.

Want to nominate a nurse for extraordinary care?

Has your nurse provided extraordinary care?

SMHC is proud to participate in the DAISY Award program to honor the compassion and care that bedside nurses provide every day. If you would like to recognize a nurse on your careteam, please visit smhc.org/daisy.

The Grateful Patient Program provides families and patients the opportunity to give a gift of gratitude in honor of your caregivers to support the patient care programs and equipment needs at SMHC. You can also share a message of gratitude, about a person or department that made a difference. To make your gift or share your story, visit smhc.org/grateful or call 207-283-7251 for more information.

Medical Centers

Biddeford
1 Medical Center Drive
207-283-7000

Sanford
25 June Street
207-324-4310

Emergency Departments

Biddeford
1 Medical Center Drive
207-294-5000

Sanford
25 June Street
207-490-7450

Walk-In Care

Kennebunk
2 Livewell Drive - North Tower (Behind Shoppers Village)
207-467-6900

Saco
655 Main Street (Route 1)
207-294-5600

Sanford
25A June Street
207-490-7900

Waterboro
10 Goodall Drive
207-490-7760 

Email

SMHC General Information: smhc_info@mainehealth.org
SMHC Webmaster: is.michael.nee@mainehealth.org