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The MaineHealth System

MaineHealth is a not-for-profit family of high-quality providers and health care organizations committed to the health and well-being of the communities and people we serve. As the largest health care organization in Maine and a leading health care provider serving northern New Hampshire, MaineHealth is recognized as one of the nation’s top integrated health care delivery networks.

Patient Rights & Privacy

Notice of Health Information Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Health Information Privacy Policies (pdf):

If you have any questions about this notice, please contact us at:

MaineHealth Information Services Department
Attn: Privacy and Security
110 Free St.
Portland, ME 04101

Patient Rights

Franklin Memorial Hospital
LincolnHealth
Memorial Hospital
Maine Medical Center
Mid Coast Hospital
Pen Bay Medical Center
Stephens Memorial Hospital
Southern Maine Health Care
Waldo County General Hospital 

Complaints

If you believe your privacy rights have been violated, you may file a complaint in writing. Please mail it to the address listed above. You may also contact the Privacy Office at the local hospital system where you have a grievance, or with the Secretary of the Department of Health and Human Services. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

Latest News

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Memorial reduces vaccine clinic to one day per week
The Memorial Hospital COVID-19 vaccine clinic will close on Tuesdays beginning the week of January 31. The clinic will remain open on Wednesdays from 8:00 a.m. until 4:00 p.m., accepting appointments and walk-ins.
Memorial Hospital Welcomes First Baby of 2022
It's a boy! Memorial Hospital’s first baby of the New Year, Bruno James Bell, arrived at 9:30 a.m. on January 2. Bruno’s parents are Carly Kobs and Malachi Bell of Fryeburg, Maine.
Pen Bay Medical Center Earns 2021 Leapfrog Top Hospital Award for Outstanding Quality and Safety
Highlighting its nationally recognized achievements in patient safety and quality, Pen Bay Medical Center (PBMC) was named a Top Rural Hospital nationally by The Leapfrog Group.
MaineHealth Care at Home Awarded Funding for Lifeline Medical Alert System devices
The Davis Family Foundation and The Bingham Program have elected to fund an innovative program supporting the free-of-charge integration of Lifeline Medical Alert Systems into the care plan of patients enrolled in the visiting hospice program.