Billing and Financial Services

Questions? Contact us.

We’re here to help with your billing and financial assistance questions. Contact Patient Financial Services by sending a message to Customer Service in MyChart, or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.

Request Cost Estimates

For price estimates on services not yet received, please contact us via MyChart or call 1-866-804-2499 (toll-free) Monday through Friday: 8 am – 4:30 pm.

You can also visit CompareMaine and NH HealthCost to learn about the costs of common medical procedures.

You have the right to receive a "Good Faith Estimate" explaining how much your medical care will cost you. You are also protected from surprise billing (also called balance billing). Learn more about balance billing protections. 

Price Transparency

It's easy to review hospital service and procedure costs online. First, review our guide to using the hospital price index site. Then, view the prices for shoppable services list for any MaineHealth hospital. As required by law, we also provide a machine readable file (MRF) for each hospital.

What is a shoppable service?

A shoppable service can be scheduled by a health care consumer in advance. Procedures such as joint replacements and services such as physical therapy are examples of shoppable services. View answers to more frequently asked questions about hospital price transparency.

Medicare & Medicaid

MaineHealth accepts Medicare and Medicaid. It's important to understand your benefits before you seek care.

Know your hospital status

Are you receiving in-patient or out-patient care while on Medicare? Your hospital status affects your payment.