Internal Medicine physicians care for adult patients, from age 18 through the elder years. Our special training focuses on the prevention and treatment of adult diseases.
Our Team of Care Providers
- Rebecca Bolduc, FNP
- Stephen Goss, DO
- Stacy Hershfeld, DO
- Kaitlin Knapp, APRN-FNP
- Robert O'Reilly, DO
- Vanessa Smith, APRN-FNP
- Ryan Pelton, LCSW
Some of our services include:
- Preventative medicine and sick visits
- Women’s health visits
- Geriatric care
- Telehealth visits
- Medicare wellness visits
- Preoperative clearance exams
- Chronic disease management including, diabetes, COPD, kidney disease, heart disease and others
- Integrated Medication-Assisted Treatment (IMAT) for opioid disorder
- Minor skin procedures including cryotherapy and skin tag removal
Our practice has a licensed clinical social worker (LCSW) who provides assessment and diagnosis and brief counseling for our patients. Your doctor or nurse may ask you to take a moment to meet our practice’s social worker..
Patient-Centered Medical Home
Franklin Health Internal Medicine has been recognized for being a patient-centered medical home model, a widely recognized symbol of quality that is only earned by successfully passing rigorous and thorough reviews.
Recognition demonstrates that this practice has the tools, systems, and resources to provide our patients with the right care at the right time, including:
- Same day appointments as needed
- Expanded hours
- 24/7 access to a provider, and
- Direct delivery of behavioral health services by a licensed clinical social workers as needed.
We are located on the first floor of the Franklin Health Medical Arts Center on the Franklin Memorial Hospital campus.
Office HoursMonday - Friday : 8:00 a.m. - 4:45 p.m.
- We are accepting new patients
- Same day appointments are often available.
- If you have any questions, please feel free to give our office a call at 207-778-4922 and someone will be happy to help you.
We offer 24-hour call coverage when the office is closed, including weekends and holidays. To reach the doctor on call when the office is closed, call Franklin Memorial Hospital at 778-6031 and ask the operator to assist you in speaking with the provider on call.
Please contact us at least 48 hours before you need to have prescriptions refilled.
If you are unable to make your appointment, 24-hour advance notice is appreciated whenever possible. This allows us to open up that time for another patient needing care.
In an extreme emergency, such as loss of consciousness, chest pain, severe breathing problems, or major bleeding, call your emergency service number (usually 911) first. Do not delay emergency care by calling our office or the hospital. Afterward, if necessary, call your physician for further advice and coordination of your emergency care.
Having clinical social workers alongside health care providers is a model being used at Franklin Health primary care medical practices. Social workers perform behavioral health services on the spot, as well as by primary doctor referral, providing assessment and diagnosis, and brief counseling for patients of all ages. Your doctor or nurse may ask you to take a moment to meet our practice’s social worker.
Social Worker Services
Provide assessment, diagnosis, education, and therapeutic interventions to help identify strengths, access supports, and increase coping skills to better meet patients' needs.
Connections to Resources
Connect you to needed resources including crisis services, case management, long-term therapy, medication management, support groups, substance abuse services, and children’s services.
Social workers assess and treat a wide range of emotional and behavioral health concerns such as:
- Mood disorders
- Relationship issues
- Trauma experiences
- Grief and loss
- Attention issues
- Disruptive behaviors
- Child developmental issues
- School-based performance concerns
- Identity issues
- Substance abuse
- Chronic illness
- Phase of life issues
Access to a patient portal called MyChart is given to all Franklin Health patients. MyChart, a free secure website that lets you see your health information online. It will allow you to:
- Request and manage your appointments
- Review your health summary
- View your lab or test results
- Communicate securely with your care team
- Request prescription refills
- Make an online payment
At your next scheduled appointment you will receive an activation code and instructions for enrolling in MyChart/
The MyChart customer support team can be reached 24 hours a day at 855-255-2300 (toll-free).