Waldo County General Hospital
Waldo County General Hospital House Keeping

Your Hospital Stay

Important reminders for when you are a patient at Waldo County General Hospital.


All patients (excluding emergency patients) register for services in Central Registration located on the first floor of the hospital. During the registration process, pertinent medical information will be obtained that is vital to your hospital record. All patient information is held in strict confidence. Please bring your medical insurance cards. If you have an advance directive, bring a copy.

Financial Assistance and Free Care

Learn more about financial assistance services.

Tissue & Organ Donation

Waldo County General Hospital, in conjunction with the New England Organ Bank, participates in a tissue and organ donation program. For more information on organ donation and to register to be a donor, please visit http://neob.org/

Items from Home

We suggest you bring a robe, slippers and personal toiletries. Hospital sleepwear will be provided. If you are currently on medication, bring your medicine or bring a complete updated list of medication with the times and dosage amount. It is important for your safety that we have an accurate list of all current medicines you are taking. Your medicines will be returned to you when you are discharged. Please leave other valuables such as rings, important papers, or large sums of money at home.

Waldo County General Hospital cannot be responsible for lost or stolen items. If necessary, you may make arrangements to store valuables in the safe. While we take every reasonable precaution to protect your personal belongings, including eyeglasses and dentures, the hospital does not assume responsibility for them. If you wear dentures, contact lenses or a hearing aid, please inform your nurse so you can be given a protective container if needed.

Comfort Rounds

A care team member will visit your room frequently to check on your pain, position, possessions and personal needs. During this time we will be: 

  • Checking on you and your well being
  • Monitoring your comfort and pain
  • Helping you move and change positions
  • Assisting with trips to the bathroom, if needed

We will also make sure you have easy access to

  • Telephone
  • Bedside table
  • Water or beverages
  • Glasses
  • Call button for assistance
  • Urinal or bedpan, if needed
  • Wastebasket

If you are sleeping, we will usually not wake you for comfort rounds. We understand how important sleep is to recovery. You may receive a survey after you go home, we hope that you will take the time to give us your feedback.

Surgical Family Waiting Room

There is a quiet waiting area on the first floor reserved for the families of surgical patients. Arrangements can be made with the switchboard to advise the family as soon as a report from the recovery room is available.


In addition to the lobby waiting area, there are areas on all levels where visitors may wait or where patients may visit with guests.

Pastoral Care

Chaplains are available upon request. If you would like a visit from your own pastor or chaplain, arrangements can be made by notifying a staff member.

Mail & Flowers

Incoming mail and flowers are received at the front desk and delivered to patient rooms via our volunteer organization. Postal stamps may be purchased at the front desk and outgoing mail may be given to a member of the nursing staff or unit secretary.


Breakfast is served at 8am; lunch at noon and dinner at 5 pm.

Gift Shop

The hospital gift shop is located in the lobby and offers baby items, cards, stuffed animals, snacks and more. The shop is not-for-profit and all proceeds are donated to the hospital. Gift shop hours are: 10 am – 3:30 pm, Monday – Friday.


Billing & Financial Assistance

Learn more about billing & financial services.

Patient Relations

Our goal is to provide you and your family with the best possible care. If you have any suggestions, questions or concerns, please contact our Patient Relations Coordinator at 207-301-8491 and let us know how we may better serve you.

Waldo County General Hospital participates in a written Patient Perception of Care Survey. If you receive a survey in the mail, we would appreciate it if you and your family could complete the survey and return it in the envelope provided. All of your responses are confidential. Your suggestions may help us better serve you, your family and the community in the future.

Waldo County General Hospital believes each patient deserves safe, quality medical treatment and compassionate care. Learn more about patient rights and privacy.


Directions to Waldo County General Hospital.

Advance Directives

Learn more about the importance of advance care planning.


Connect with Waldo County General Hospital on Facebook. 

Latest News

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Pen Bay, Waldo Care Team Members Honored with Awards

Eight care team members from Pen Bay Medical Center and Waldo County General Hospital were recently honored with employee awards during ceremonies held on the hospital campuses.

Johndro Named Practice Manager at Waldo Surgical Associates

Waldo County General Hospital is pleased to announce that Patrick Johndro, RN, has been named practice manager for the hospital’s Surgical Associates practice.

Pen Bay Medical Center Welcomes Students from Maine Medical Center/Tufts University School of Medicine

Pen Bay Medical Center is pleased to welcome Julia Hutchings-Sakaue and Chanya Elkins, third-year medical students enrolled in the Maine Track program of Tufts University School of Medicine. They will spend the next nine months rotating through the departments of Psychiatry, Internal Medicine, Pediatrics, OB/GYN, Surgery and Family Medicine, among others.

Pen Bay Medical Center Emergency Department Celebrated in Special Ceremony

Maine EMS Director Wil O’Neal recognized Pen Bay Medical Center for its readiness to care for pediatric patients during a ceremony held in front of the hospital’s Emergency Department entrance Tuesday, May 7.