Franklin Community Health Network
Ambulance parked at a soccer game

Emergency Transport

NorthStar Emergency Medical Services (EMS) is the regional emergency response and transport service for Greater Franklin County, Maine. Our 75 EMS professionals are committed to positive community activities, good stewardship of resources, and respectful, excellent patient care. We proudly serve 71 local communities with over 6,000 emergency calls per year. With state-of-the-art equipment and modern ambulances, our team is ready for all emergencies. 

Responsive and reliable emergency transport services

NorthStar is dispatched out of five base locations strategically positioned throughout the region. Our team responds to calls ranging from medical emergencies and accidents to nursing home transfers. Our team also participates in extensive community service activities. We welcome inquiries about our services, how we can do more in your community and how to join our exciting organization. 

Community service

Our team members are involved in thousands of hours of community service each year, including CPR trainings and presentations at area schools.

Bike Medic Team

Our Bike Medic Team is fully-equipped with state-of-the-art bicycles and supplies to carry high quality medical care into the field. The team serves at community festivals, bike events, and wherever a team of EMTs need to be in the middle of a crowd. The team also brings its message of bike safety and fun to elementary school classes. 

Mike Senecal, WEMT-P
Sr Dir - EMS & Interfacility Ops, MaineHealth Maine Medical Center Interfacility Transport
Office: 207-779-2400
Cell: 207-491-4952

Stephen Smith NR-Paramedic, ME I/C, AS
MaineHealth Director of Northern Region
Office: 207-779-2770
Cell: 207-578-0049

Kregg J Kane, AS/WEMT-P
Operations Manager Northern Division
Office: 207-779-2636
Cell: 207-539-2622


Livermore on Route 4 
119 Federal Rd., Livermore, ME 04253

MaineHealth Farmington Campus
Stanley Building, 111 Franklin Health Commons, Farmington, ME 04938

Phillips on Park Street
138C Park St. Phillips, ME 04966

Rangeley in the Doak Public Safety Building
15 School St., Rangeley, ME 04970

Sugarloaf in Carrabassett Valley
1003 Carriage Rd., Carrabassett Valley, ME 04947



If you are considering working for NorthStar, please consider the following:

  • For any of our EMT positions, you must have a valid, current Maine EMT license at the level posted. For a driver position, the EMT license is not required
  • For paramedic positions, you must, in addition to a Maine EMT-P or NREMT-P license, also have PIFT certificate. ACLS and PALS certificate strongly desirable (and, in some cases, required.)
  • You must have a current CPR card.
  • You must have completed and passed a Ambulance Vehicle Operator's Course (AVOC). This may be waived subject to passing this course within the first 6 months of hire.
  • You must have a valid driver's license and a satisfactory driving record.
  • You must satisfactorily complete all required pre-employment screens (which includes a physical exam).

For those not currently an EMT but interested in becoming an EMT, we suggest that you contact TriCounty EMS at 207-795-2880. That office can give you information on how to apply for Basic courses, provide schedules and applications for courses, and all the requirements for becoming a part of the emergency medical technician family.

Our Backcountry Medical Response Team is charged with responding to ill and injured persons in an off-road environment in the forests, mountains, lakes and rivers within our response area. In collaboration with the Maine Warden Service and other wilderness rescue responders, we provide public education as well as emergency medical care.

Through our Community Paramedicine program, emergency medical technicians (EMTs) and paramedics make house calls to vulnerable patients to provide education, monitor health conditions, and if needed, provide treatment.

Primary care and hospital-based doctors may refer individuals to the program. Patients who qualify are generally those who have been newly released from the hospital; those who have had a recent surgery; those who have multiple chronic conditions; and those with safety concerns in the home.

At no cost, specially trained EMTs provide patient care in the home offering services such as: vital signs and weight monitoring, high blood pressure checks, glucose testing and diabetes management, medication assistance, flu shots, and fall prevention and safety education. EMTs report back to referring providers any issues or concerns that may affect their patients’ recovery.

Talk to your primary care provider about participating in the Community Paramedicine Program. Once we receive the provider's referral, we will contact you directly about scheduling an appointment.

  • Employs 75 - 80 EMTs (including paramedics, advanced EMTs and EMTs)
  • Opportunities for full-time, part-time, PRN; 24/16,12/12/12, 24/8/8, and 40 hour shifts
  • Operates nine Type III ambulances, two Type II vans and one paramedic intercept vehicle
  • Serves 71 communities in Northwestern Maine
  • Coverage area includes all of Franklin County and parts of Oxford, Somerset, Androscoggin, and Kennebec counties
  • Bike team used widely at community events
  • Boasts the highest ratio of wilderness EMTs (WEMTs) in the state
  • Paramedic on scene at every ALS emergency call
  • GPS unit in every emergency vehicle

Dial 9-1-1 immediately in the event of:

  • Severe difficulty breathing, especially that does not improve with rest.
  • Chest pain
  • A fast heartbeat (more than 120-150) at rest especially if associated with shortness of breath or feeling faint
  • You witness someone faint/pass out or someone is unresponsive (comatose)
  • Difficulty speaking, numbness, or weakness of any part of the body
  • Sudden dizziness, weakness or mental changes (confusion, very odd behavior, difficulty walking)
  • Sudden blindness or vision changes
  • Heavy bleeding from your mouth, nose, vagina or bottom
  • Bleeding from any wound that won't stop with direct pressure
  • Broken bones visible through an open wound, or a broken leg
  • Drowning
  • Choking
  • Severe burns
  • Allergic reaction, especially if there is any difficulty breathing
  • Extremely hot or cold
  • Poisoning or drug overdose
  • New severe headache
  • Sudden intense severe pain
  • Someone is threatening to hurt or kill themselves or someone else