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Medical Records

The Health Information Management Department is dedicated to maintaining your medical records and keeping your health information private and secure in accordance with patient’s rights and federal and state regulations. For additional information regarding health records and privacy, please view our Notice of Health Information Privacy Practices.

Contact Us

Health Information Management Department

Stephens Memorial Hospital
181 Main Street
Norway, ME 04268
207-743-1562, ext.6912
207-761-3092 (Fax)

Hours of Operation

Monday – Friday
8:00 a.m. – 4:00 p.m.
Closed holidays

A patient or their legal representative may inspect and/or obtain a copy of their health information, or have copies of their records sent to another facility elsewhere. You may request a copy of your records on paper, on USB flash drive, or on a compact disc (CD).

A completed and signed Authorization to Release Protected Health Information form along with valid identification is required for copies of records to be released. To request the form be faxed or mailed to you, please call 207-743-1562, ext.6912. To pick up a copy of the form, please visit us at the Health Information Management Department at Stephens Memorial Hospital, 181 Main Street, Norway, ME 04268.

Please send completed, signed and dated forms to the Health Information Management Department by mail to Stephens Memorial Hospital, 181 Main Street, Norway, ME 04268. You may also fax your form to 207-761-3092.
Processing times may vary depending on the complexity of your request; however in most cases requests are completed within two to three business days from the date of receipt.
Yes. Please be aware that there may be a “reasonable cost-based fee” for copying protected health information in accordance with the State of Maine Statutes. The exact fee amount will not be determined until the request has been fulfilled, at which time an invoice will be sent. In some cases, fees may be required prior to releasing the records requested. Payment is acceptable by check or credit/debit card.
Stephens Memorial Hospital does not maintain birth certificates. Birth certificates can be obtained from the Town Clerk’s office at the Norway Town Office or the State of Maine Vital Records Department in Augusta.

Norway Town Office: 207-743-6651

Augusta Vital Records: 207-287-3181 I 1-888-664-9491

Our patient portal helps you connect with your care team, schedule appointments, access test results, pay a bill and more. Learn about MyChart.