Maine Medical Center

Media | MaineHealth Maine Medical Center

Media inquiries

Media inquiries should be made via email at media@mainehealth.org. The Marketing & Communications office is open Monday - Friday, from 8:30 am - 4:30 pm. 

If you are a reporter working on a deadline, please email media@mainehealth.org or call 207-662-5146. For after-hours support, page the on-call Communications representative at 207-741-8221. Pages received after 9 pm will be returned after 8 am the following day.

Patient information

The Health Insurance Portability and Accountability Act’s (HIPAA) medical privacy regulations govern the use and release of a patient's personal health information, also known as “protected health information” (PHI). It establishes a minimum acceptable threshold for the use and release of a patient’s health information. State and federal law and hospital policies may establish stricter standards.

When the media want to interview or photograph a patient, the hospital's authorized spokesperson will check with the appropriate hospital staff to ensure the patient is physically and emotionally capable.

The hospital's authorized spokesperson must obtain the patient's permission. If the patient is a minor, permission must be obtained from the parent or legal guardian. If the patient is under arrest, permission also must be obtained from the law enforcement officer in charge of the patient's custody. Media representatives will be accompanied by a hospital public relations professional or other appropriate staff at all times while in the hospital.

There are occasions when local and state law enforcement report information about someone who may be a patient. This does not mean that the hospital can disclose or confirm any information related to that patient.

Public information about a death will be disclosed after efforts have been made to notify the next-of-kin. Hospitals cannot share information with the media on the specifics about sudden, violent or accidental deaths, or deaths from natural causes, without the permission of the decedent’s next-of-kin or other legal representative.

Latest News

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MaineHealth names new Vice President of Advancement and Chief Development Officer

Previously associate vice president for philanthropy at MaineHealth Maine Medical Center, Erin Brown will lead MaineHealth’s new system-wide development team.

MaineHealth Expands CONNECT Mobile Health and Harm Reduction Program with $2.5 Million SAMHSA Grant

CONNECT redefines care by bringing essential health and harm reduction services directly to those facing homelessness.

MaineHealth Maine Medical Center Contributes Nearly $577 Million in Total Community Benefit in FY 2023

The hospital released its Community Benefit Report outlining the value of contributions made through programming, services and other activities that fall under their not-for-profit mission.

Saint Joseph’s Rehabilitation and Residence to Transfer Operations in September

The subsidiary of MaineHealth will transfer residents and staff to Fallbrook Commons, a replacement facility that will preserve post-acute care access in Portland.