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Patients and Visitors

Welcome to Franklin Community Health Network (FCHN). We are an award-winning health system that combines high-quality patient care, advanced technology and modern facilities with strong community values. We have earned an extraordinary reputation for our commitment to the community and for the unique skill and compassion of our doctors, nurses, medical staff and employees. We pride ourselves on providing the best possible care close to home. Please feel free to contact us at any time with questions about any of our services.

NEW VISITOR RESTRICTIONS - Effective 6/22/21

Franklin Memorial Hospital is implementing temporary visitor restrictions to help prevent the spread of the COVID-19. This policy applies to all care locations including hospitals, clinics and practices.

Visitors/escorts are not permitted on the Franklin Community Health Network campus, except the following:

Hospital Inpatient Areas:

  • Pediatrics: Two parents/guardians allowed in all areas, provided space is sufficient to achieve compliance with social distancing
  • Obstetrics: Two support persons allowed during labor and delivery
  • All other inpatient areas including critical care: One visitor at a time during the specified visiting hours of 9 am -12 pm and 3 pm - 6 pm. Exceptions may be made at the time of unit admission or for care plan discussions.
  • Patients on Palliative Care/Comfort Measures: Two visitors daily, once per day, at times to be managed by the care team.
  • End of Life in any inpatient area: Up to four family members may visit patients likely to expire within 24 hours (all areas) – visit times to be managed by the care team.
  • Patients in isolation for COVID-19 infection or being evaluated for COVID-19 infection: No visitors except for end-of-life.
  • Visitors will not be allowed in any units with an active COVID-19 outbreak.

Patient Discharges: Adult patients may be picked up by one person at the department in which they are receiving care.

Outpatient Surgery and Procedural Areas: Adult patients may be accompanied by one person, provided space is sufficient to achieve compliance with social distancing. Pediatric patients may be accompanied by two parents/guardians, provided space is sufficient to achieve compliance with social distancing.

Emergency Department (ED): Adult patients may be accompanied by one person, provided space is sufficient to achieve compliance with social distancing. Pediatric patients may be accompanied by two parents/guardians, provided space is sufficient to achieve compliance with social distancing. Exceptions may be made for care plan discussions as arranged with the care team or for end of life.

Ambulatory/Diagnostic Areas: Adult patients may be accompanied by one person, provided space is sufficient to achieve compliance with social distancing. Pediatric patients may be accompanied by two parents/guardians, provided space is sufficient to achieve compliance with social distancing.

All visitors/escorts are subject to screening for COVID-19. Visitors/escorts with any COVID-19 symptoms will NOT be allowed to enter Franklin Memorial Hospital facilities.

All visitors and escorts must:

  1. Perform hand hygiene prior to entering and upon leaving a patient’s room/care area;
  2. Wear a mask at all times in the facility; and
  3. Not go to any locations in the facility other than the room of the patient they are visiting. Hospital cafeterias are closed to visitors.

These restrictions are for the protection of patients, employees, visitors, and the public, and consistent with guidance from governmental authorities, and are adopted for the purpose of reducing the potential for propagation of the COVID-19 virus. These restrictions are imposed by order of the MaineHealth President and Chief Medical Officer.