Whether you are coming to MaineHealth Barbara Bush Children's at Maine Medical Center Portland as a patient or a visitor, we want your experience to be as pleasant and stress free as possible.
Our website should answer many of your questions and once you arrive, our customer service representatives are here to help. We look forward to providing you with a supportive and healing environment.
Visitor information
Masking is not required except in certain cases. Anyone can mask at their discretion and masks are available upon request. If visitors have a new or worsening sore throat, cough, shortness of breath or fever, or if they have tested positive for COVID-19 or flu in the last 10 days, they are asked to wear a mask at all times in the facility, including patient rooms, or to consider not visiting the hospital at this time.
Masks will still be required in areas and circumstances where appropriate; standard and transmission-based precautions must be followed, including interactions with COVID-positive patients. Please note:
- All visitation is subject to patient condition.
- Visitors under the age of 18 are allowed.
- Group visits are not allowed.
Labor and Delivery: Four visitors during labor and delivery, will be allowed as the patient condition allows.
Mother/Baby: Four visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Prenatal Center: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Pediatric Inpatient Unit: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
Pediatric Intensive Care Unit: Two visitors allowed in the room at any given time; no limit on number of visitors per day. (A minor under the age of 18 will be allowed in the patient room with an adult visitor.)
We've incorporated family-friendly amenities throughout MaineHealth Barbara Bush Children's at Maine Medical Center Portland and in our pediatric short stay unit in the Coulombe Family Tower.
- Private patient rooms that can accommodate a parent’s overnight stay
- Parents’ lounge with computer, kitchenette, laundry and bathroom with shower
- Child life services
- Hospital school program
- Children’s play areas
- Flexible visiting hours
- Laundry area
- A meditation/relaxation room
- A resource library
- A Ronald McDonald rest area that gives families a place for respite
- Coverage for hospitalized kids so parents can relax and enjoy an adult night out
- Care management services: 207-662-2120
- Chaplains for emotional support as well as spiritual and religious needs
Patient Registration
To pre-register, please call 207-662-2433 or toll-free at 1-800-619-9715, Monday - Friday 7:30 am - 6:30 pm.