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Strategic Plan

Our strategic plan sets forth MaineHealth’s course over the next five years and articulates a shared vision, as the system and its local health systems work together toward common goals.

MaineHealth 2023 - 2027 Strategic Plan

Learn more about how we will work together to advance our vision for the future.

Strategic Priorities

These five strategic priorities form the foundation for our efforts over the next five years and determine the system’s strategic direction.

GOAL: MaineHealth will foster trusting partnerships to improve and promote the overall health, environmental, and economic well-being of the communities we are privileged to serve.

Strategies & Five-Year Targets

Health Equity and the Social Determinants of Health

Environmental Sustainability

Employer Engagement

Expand screening and/or documentation to 100% of appropriate patients system-wide for Social Determinants of Health, Race, Ethnicity & Language, and Sexual Orientation Gender Identity.

Reduce greenhouse gas emissions 25% by 2027 and reach net-zero emissions by 2050.

Lower the cost of care for a population of commercially insured individuals.

GOAL: MaineHealth will nurture a culture of caring in which empathy at every interaction with our patients (and each other) leads to a patient’s best health outcomes.

Strategies & Five-Year Targets



Patient Experience

Provide patients with multi-channel, convenient access to high quality care at the time and place of their choosing.

Achieve 4-Star or greater CMS rating for Quality across the enterprise.


Achieve top quartile performance in patient experience ratings across the continuum.

GOAL: MaineHealth will cultivate an affordable and sustainable care delivery model to assure convenient access to high quality care.

Strategies & Five-Year Targets

Financial Performance

Care Variation Reduction

Earnings Diversification

Return operating margin to at least 3% in order to make strategic infrastructure and programmatic investments.

Realize improved quality and lower the cost of care for 30 diagnoses.

Achieve 20% of earnings sourced from value-based arrangements and new business lines.

GOAL: MaineHealth will advance a culture of innovation, continuous learning, and performance improvement, promoting a discipline of accountability.

Strategies & Five-Year Targets

Learning Health System

High Reliability

Digital Experience

Align science, informatics, incentives and culture to accelerate continuous improvement and care innovation throughout MaineHealth.

Achieve 20% reduction in measurable harm over 5 years, as measured by the No Harm Index.

Enable 100% of appropriate patient encounters to be performed using digital technologies.

GOAL: MaineHealth will further the development of an inclusive environment where all care team members can thrive and feel supported to realize their full potential.

Strategies & Five-Year Targets

Culture & Engagement

Leadership Development

Workforce Development

Achieve top quartile performance in overall Care Team Engagement.

Create and implement a comprehensive Leadership Development program that supports our leaders and enables them to advance their teams.

Achieve top quartile performance in overall turnover.


Latest News

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Glickman Symposium Advances Understanding of Borderline Personality Disorder Across the Lifespan
Maine Behavioral Healthcare’s 16th Annual Glickman Symposium for Child and Adolescent Psychiatry provides education on borderline personality across the lifespan, October 6th at MaineHealth, 110 Free Street, Portland, ME.
PBMC Recognized For Providing High Quality Stroke Care
Pen Bay was awarded the 2023 Get With the Guidelines - Stroke Gold Plus Achievement Award and the Target Stroke Elite Honor Roll Performance Achievement Award by the American Heart Association and American Stroke Association.

Maine Behavioral Healthcare awarded $1.3M to provide substance use treatment to reduce recidivism
MBH is collaborating with Maine Pretrial Services, Inc., which provides case management in each of Maine's Treatment Recovery Courts.
MaineHealth to Host Annual Conference to Address Substance Use Treatment in Diverse Populations
MaineHealth will bring together medical providers (hospitalists, ambulatory providers, nurses, behavioral health clinicians, etc.), community and public health partners, patients, and families to learn more about the best practice care for people with substance use disorder (SUD) at an annual conference to be held Sept. 28 at 110 Free Street, Portland, ME.