Skip to main content

Increasing Proactive Referrals to the Maine Tobacco HelpLine

The Maine Tobacco HelpLine (MTHL) is a free service providing evidence-based tobacco treatment for all Maine residents.  Supported through funding from the Maine Center for Disease Control and Prevention, the HelpLine is an initiative of the MaineHealth Center for Tobacco Independence.  Individuals can contact the MTHL directly by phone (1-800-207-1230), register online for HelpLine services by visiting theQuitLink.com, or can be referred by their provider through electronic or fax referral.  Participants who are ready to quit within 30 days may be eligible to for free Nicotine Replacement Therapy (NRT) vouchers (up to 8 weeks for each biannual registration). Since 2001 the Maine Tobacco HelpLine has served over 100,000 Maine tobacco users, as well as providers, proxy and the general public

 In FY2018, the Maine Tobacco HelpLine received more than 10,000 incoming calls, with 92.6% being answered live and had 6,434 referrals from providers.  Providers play a key role in connecting their patients to quit services; referrals are proactive connections to the HelpLine through Electronic Health Record, Fax or another method.  More than half (4,115 of 6,434) of these proactive provider referrals were from MaineHealth-affiliated organizations.

 There were 5,300 registrations for the MTHL with 95.9% (5,084) being tobacco users – others included providers, proxies and general public.  The MTHL Tobacco Treatment Specialists completed a total of

9,504 counseling interactions with tobacco users interested in quitting.  Utilization of the HelpLine can increase quit success, based on results of a 2017 evaluation, the overall quit rate for the HelpLine was 26.1% compared to an unassisted quit rate of 3%.  For HelpLine participants who completed multiple counseling calls and used Nicotine Replacement Therapy the quit rate was 36.3%. 

For support to become tobacco-free, contact the Maine Tobacco HelpLine at 1-800-207-1230 or visit www.theQuitLink.com.

For more information about Tobacco Treatment click here.

provider referrals to tobacco hotline graph

1 Fiore, M., Jaen, C., Baker, T., et al. Treating Tobacco Use and Dependence: 2008 Update. [Clinical Practice Guideline]. Rockville, MD: U.S. Department of Health and Human Services, Division of Public Health Service. (May 2008). Retrieved from https://www.ncbi.nlm.nih.gov/books/NBK63952/ (March 2017)

 

Health Index Counseling Session

Building Capacity for Treating Tobacco Dependence

MaineHealth offers a variety of education and training opportunities for healthcare professionals.
Health Index Tobacco FCO

Tobacco Use

See the progress being made to decrease tobacco use.
Health Index Tobacco FCO

MaineHealth Health Index

View data on our seven priorities and progress on MaineHealth targets. 

Latest News

View All
MaineHealth to Require Care Team COVID-19 Vaccinations as Condition of Employment
As MaineHealth seeks to limit the spread of COVID-19, vaccination will be a requirement for employment, with very few exceptions, as of Oct. 1, 2021.
U.S. News & World Report Names MMC ‘Best Regional Hospital’ for Ninth Straight Year
U.S. News & World Report has named Maine Medical Center (MMC) as the best hospital in Maine for 2021-2022. It is the ninth consecutive year that the hospital has been named as a “Best Regional Hospital.” MMC also was recognized as “high performing” in 13 common procedures and conditions included in the annual survey of U.S. hospitals.
Memorial Hospital Holds 41st Annual Golf Tournament to Support Enhancement of Pediatric Services
Memorial Hospital held its 41st Annual Golf Tournament on July 22 at the North Conway Country Club with 132 golfers in attendance.
Annual Health Care Golf Classic Benefits Two Organizations
Franklin Community Health Network’s annual Health Care Golf Classic was held July 12 at the Sugarloaf Golf Club netting approximately $17,500 in proceeds to benefit the Healthy Community Coalition (HCC) of Greater Franklin County and the Martha B. Webber Breast Care Center.