At the Hospital: Bramhall Campus
Thank you for your trust in Maine Medical Center. Our family of providers is dedicated to ensuring world class, quality care delivered with compassion, integrity, and respect.
When you walk through our doors, you will be receiving the highest level of quality medical care. We employ the best people, constantly strive to enhance our services, and consistently measure our care against other leading national medical centers so that your experience in our care is the best available.
A variety of services are available to our patients and families during a hospital stay.If you need to pre-register please contact MaineHealth PreServices at 207-662-2433 or toll-free at 1-800-619-9715. Our Contact Center is open Monday through Friday 7:30am to 6:30pm.
The Gift Shop
The Gift Shop is located next to the coffee shop on the Ground Floor near the South Entrance, and offers candy, magazines, toiletries, and gifts. It is open from 9:00 AM – 5:00 PM Monday - Saturday. The Coffee and Gift shops are operated by the Women's Board at Maine Medical Center. For more information please call (207) 662-2508.
The Flower Box
The Flower Box is located on the Ground Floor and has a wide selection of cut flowers, plants, and arrangements in a variety of vases. It is operated by the Visiting Board of the Children's Hospital. The Flower Box is open Monday, Tuesday, Wednesday and Friday 9:00 AM - 4:30 PM, Thursday 9:00 AM - 6:30 PM and Saturday from 9:00 AM - 1:00 PM. We accept MasterCard, Visa and Cash. Orders received after 3:30pm will be delivered next day. For more information please call (207) 662-2771, or you can reach us at firstname.lastname@example.org
The Boutique offers everything new mothers need and want during their stay at The Family Birth Center. Located next to the Gift Shop on the Ground Floor near the South Entrance, the Boutique offers gifts for parents, siblings, new baby, and many other special family members! Unique and specialty items are available as well as all the must-haves for caring for a new addition. Breastfeeding supplies including Medela pumps are available for purchase or to rent. We also offer nursing bra fittings by trained fitters. Staffed by Maine Medical Center employees and a dedicated group of volunteers, the Boutique is owned and operated by the Women's Board at Maine Medical Center. The Boutique is open Monday - Saturday 9:00 AM – 5:00 PM. For more information or to place a phone order call (207) 662-5185.
A mailbox is located inside near the South Entrance.
Automatic Teller Machines (ATMs)
Two ATMs are located on the Ground Floor, near the Impressions Café. The hospital cannot cash checks (except for the payment of bills).
Notary Public are available at MMC. If you need a document notarized, the patient's nurse can make the arrangements.
Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. Visitors may not use patient bathrooms.
Telephones are located on the Ground Floor along the main corridor. Visitors may not use patient telephones.
The Chapel is located on the first floor of the Maine General Building and is open at all times for meditation and prayer.
The cafeteria is located on the Ground Floor of the Richards Wing. It is open daily, 6:30 AM - 2:00 AM.
The Pavilion Grill Coffee Shop
The coffee shop is located on the Ground Floor near the South Entrance. It is open Monday - Friday, 6:30 AM - 4:00 PM. Hot foods, sandwiches, snacks, desserts, and beverages are available. The Pavilion Grill is operated by the Women's Board of Maine General Hospital.
Vending machines are located on the Ground Floor, near the Impressions Café. The vending machines are operated by the Women's Board of Maine General Hospital.
The coffee kiosk is located on the Ground Floor in the Main Entrance Lobby. Open every day from 6:00 AM to 4:00 PM. Coffee, tea and fresh baked goods are available.
We offer room service for meals to patients between 7:00 AM and 7:00 PM. For a light snack, visit the nourishment center on your unit. We keep healthy snacks there just for our patients.
Please note: For overnight visitors, low-cost guest meals can be delivered to your patient room. Ask the a nurse to contact Nutrition Services.
Visiting Loved Ones
We recognize the importance of family and friends to the wellbeing and recovery of our patients. It's best to talk with the staff on the patient's care unit to coordinate when it is best for family and friends to visit your loved ones. How you can help us care for your loved one:
- Plan visits so that there are usually no more than two visitors with the patient at any time.
- Note and respect special signs posted on the doors of patient rooms.
- Check at the nursing station before entering a patient's room.
- Be considerate of other patients.
- Consult with the patient's nurse for visits by children under the age of 12.
- Avoid wearing fragrances or perfume.
- Patient bathrooms, beds, telephones, and drinking glasses are for patients only.
Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. We ask that visitors do not use patient bathrooms.
It is our policy to give telephone callers a patient's telephone number and to connect them through to the room unless the patient has specified otherwise. We want to be helpful to friends and relatives, but we are primarily concerned with protecting the privacy and confidentiality of our patients. Therefore, we will not give telephone callers details about condition, divulge whether or not a patient is out of surgery yet, or give out room numbers. We suggest that patients designate a family member or friend as the person to call if they are unable or choose not to take calls themselves.
Telephones are located on the Ground Floor along the main corridor. We ask that visitors not use patient telephones.
Free wireless internet connection (Wifi) is available for all patients and visitors. Please use mhguest network, there is no password required. If you need assistance, please call the Help Desk at (207) 662-6400.
For the health and safety of our patients, visitors, employees, and the community, all MMC owned and leased properties are tobacco-free, including parking areas. This policy applies to anyone on any MMC campus, including patients, employees, contractors, and visitors.
For tobacco treatment information, contact the Maine Tobacco Helpline toll-free (800) 207-1230.