At the Hospital: Bramhall Campus
Thank you for your trust in Maine Medical Center. Our family of providers is dedicated to delivering world-class care with compassion, integrity and respect. We continually measure our standards of care against other leading national medical centers to ensure that our patients receive the best possible care.
Hospital Amenities
Internet Access
Free wireless internet connection (Wifi) is available for all patients and visitors. Please use mhguest network, there is no password required. If you need assistance, please call 207-662-6400.
The Gift Shop and Boutique
The Gift Shop is located next to the coffee shop on the Ground Floor near the South Entrance, and offers candy, magazines, toiletries, and gifts. The Boutique offers everything new mothers need and want during their stay at The Family Birth Center. Located next to the Gift Shop on the Ground Floor near the South Entrance, the Boutique offers gifts for parents, siblings, new baby, and many other special family members! Unique and specialty items are available as well as all the must-haves for caring for a new addition. Learn more about our gift shop and boutique.
The Flower Box
The Flower Box is located on the Ground Floor and has a wide selection of cut flowers, plants, and arrangements in a variety of vases. Learn more about our flower shop.
Mailboxes
A mailbox is located inside near the South Entrance.
Automatic Teller Machines (ATMs)
Two ATMs are located on the Ground Floor, near the Impressions Café. The hospital cannot cash checks (except for the payment of bills).
Notary Services
Notary Public are available at MMC. If you need a document notarized, the patient's nurse can make the arrangements.
Public Restrooms
Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. Visitors may not use patient bathrooms.
Telephones
Telephones are located on the Ground Floor along the main corridor. Visitors may not use patient telephones.
The Chapel
The Chapel is located on the first floor of the Maine General Building and is open at all times for meditation and prayer.
Impressions Cafe
The cafeteria is located on the Ground Floor of the Richards Wing. It is open daily, 6:30 AM - 2:00 AM.
The Pavilion Grill Coffee Shop
The coffee shop is located on the Ground Floor near the South Entrance. It is open Monday - Friday, 6:30 AM - 4:00 PM. Hot foods, sandwiches, snacks, desserts, and beverages are available. The Pavilion Grill is operated by the Women's Board of Maine General Hospital.
Vending Machine
Vending machines are located on the Ground Floor, near the Impressions Café. The vending machines are operated by the Women's Board of Maine General Hospital.
Room Service
We offer room service for meals to patients between 7:00 AM and 7:00 PM. For a light snack, visit the nourishment center on your unit. We keep healthy snacks there just for our patients.
Please note: For overnight visitors, low-cost guest meals can be delivered to your patient room. Ask the a nurse to contact Nutrition Services.
Visiting Loved Ones
We recognize the importance of family and friends to the well-being and recovery of our patients. It's best to talk with the staff on the patient's care unit to coordinate when it is best for family and friends to visit your loved ones.
How you can help us care for your loved one:
- Review the visitor policy before you arrive.
- Note and respect special signs posted on the doors of patient rooms.
- Check in at the nursing station before entering a patient's room.
- Be considerate of other patients.
- Consult with the patient's nurse for visits by children under the age of 12.
- Avoid wearing fragrances or perfume.
- Patient bathrooms, beds, telephones and drinking glasses are for patients only.
Public Restrooms
Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. We ask that visitors do not use patient bathrooms.
Telephone Calls
It is our policy to give telephone callers a patient's telephone number and to connect them through to the room unless the patient has specified otherwise. We want to be helpful to friends and relatives, but we are primarily concerned with protecting the privacy and confidentiality of our patients. Therefore, we will not give telephone callers details about condition, divulge whether or not a patient is out of surgery yet, or give out room numbers. We suggest that patients designate a family member or friend as the person to call if they are unable or choose not to take calls themselves.
Telephones are located on the Ground Floor along the main corridor. We ask that visitors not use patient telephones.
Non-Smoking Campus
For the health and safety of our patients, visitors, employees, and the community, all MMC owned and leased properties are tobacco-free, including parking areas. This policy applies to anyone on any MMC campus, including patients, employees, contractors, and visitors. For tobacco treatment information, contact the Maine Tobacco Helpline toll-free at 800-207-1230.
Maine Medical Center's main campus is located on the Western Promenade in Portland, Maine. Here you’ll find our inpatient facility, outpatient clinics and the state’s only ACS-verified Level 1 Trauma Center and Pediatric Emergency Department.
Maine Medical Center
22 Bramhall Street
Portland, ME 04102
Phone: 207-662-0111
Toll-free: 877-339-3107
Directions
Patient & Visitor Parking - Free
Garage: 880 Congress Street, Portland
Maine Medical Center’s Free parking garage has approximately 700 free parking spaces for patient and visitor use. The garage is best accessed via Congress Street and is connected to the medical center on two floors. Garage elevator signage will guide patients and visitors to enter through "Parking Level 8."
As patients and visitors enter the medical center from the garage through the P8 (ground floor) connector, Customer Service Representatives and other staff are available to direct you to your destination.
South Lot: 107 Chadwick Street, Portland
Closed to entry after 6 p.m. on weekdays and all day on weekends and holidays.
Our South Parking area is free for Patients and Visitors and located on the corner of Vaughn and Chadwick Streets. This parking area is convenient for Patients & Visitors going to:
- Financial counseling
- Lab
- Maine Medical Partner Outpatient Clinics
- Radiology
- the Pharmacy
Streets around the hospital are generally posted by the City of Portland as one-hour parking zones. This is strictly enforced by the City. Please call our Security and Parking Department at 207-662-2124 with any parking related questions.
Valet Parking
- Main Entrance - Monday through Friday: 5:00 a.m. – 5:00 p.m.
- Emergency Department - 24/7