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At the Hospital: Bramhall Campus

Thank you for your trust in Maine Medical Center. Our family of providers is dedicated to delivering world-class care with compassion, integrity and respect. We continually measure our standards of care against other leading national medical centers to ensure that our patients receive the best possible care.

Hospital Amenities

The Gift Shop

The Gift Shop is located next to the coffee shop on the Ground Floor near the South Entrance, and offers candy, magazines, toiletries, and gifts. It is open from 9:00 AM – 5:00 PM Monday - Saturday. The Coffee and Gift shops are operated by the Women's Board at Maine Medical Center. For more information please call (207) 662-2508.

The Flower Box

The Flower Box is located on the Ground Floor and has a wide selection of cut flowers, plants, and arrangements in a variety of vases. It is operated by the Visiting Board of the Children's Hospital. The Flower Box is open Monday, Tuesday, Wednesday and Friday 9:00 AM - 4:30 PM, Thursday 9:00 AM - 6:30 PM and Saturday from 9:00 AM - 1:00 PM. We accept MasterCard, Visa and Cash.  Orders received after 3:30pm will be delivered next day.  For more information please call (207) 662-2771, or you can reach us at flowerbox@mmc.org

The Boutique

The Boutique offers everything new mothers need and want during their stay at The Family Birth Center. Located next to the Gift Shop on the Ground Floor near the South Entrance, the Boutique offers gifts for parents, siblings, new baby, and many other special family members! Unique and specialty items are available as well as all the must-haves for caring for a new addition. Breastfeeding supplies including Medela pumps are available for purchase or to rent. We also offer nursing bra fittings by trained fitters.   Staffed by Maine Medical Center employees and a dedicated group of volunteers, the Boutique is owned and operated by the Women's Board at Maine Medical Center. The Boutique is open Monday - Saturday 9:00 AM – 5:00 PM. For more information or to place a phone order call (207) 662-5185.

Mailboxes

A mailbox is located inside near the South Entrance.

Automatic Teller Machines (ATMs)

Two ATMs are located on the Ground Floor, near the Impressions Café. The hospital cannot cash checks (except for the payment of bills).

Notary Services

Notary Public are available at MMC. If you need a document notarized, the patient's nurse can make the arrangements.

Public Restrooms

Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. Visitors may not use patient bathrooms.

Telephones

Telephones are located on the Ground Floor along the main corridor. Visitors may not use patient telephones.

The Chapel

The Chapel is located on the first floor of the Maine General Building and is open at all times for meditation and prayer.

Impressions Cafe

The cafeteria is located on the Ground Floor of the Richards Wing. It is open daily, 6:30 AM - 2:00 AM.

The Pavilion Grill Coffee Shop

The coffee shop is located on the Ground Floor near the South Entrance. It is open Monday - Friday, 6:30 AM - 4:00 PM. Hot foods, sandwiches, snacks, desserts, and beverages are available. The Pavilion Grill is operated by the Women's Board of Maine General Hospital.

Vending Machine

Vending machines are located on the Ground Floor, near the Impressions Café. The vending machines are operated by the Women's Board of Maine General Hospital. 

Room Service 

We offer room service for meals to patients between 7:00 AM and 7:00 PM. For a light snack, visit the nourishment center on your unit. We keep healthy snacks there just for our patients.

Please note: For overnight visitors, low-cost guest meals can be delivered to your patient room. Ask the a nurse to contact Nutrition Services.

Visiting Loved Ones

We recognize the importance of family and friends to the wellbeing and recovery of our patients. It's best to talk with the staff on the patient's care unit to coordinate when it is best for family and friends to visit your loved ones. We have also implemented a new visitor policy to help prevent the spread of COVID-19.

How you can help us care for your loved one:

  • Review the rules before you arrive.
  • Note and respect special signs posted on the doors of patient rooms.
  • Check in at the nursing station before entering a patient's room.
  • Be considerate of other patients.
  • Consult with the patient's nurse for visits by children under the age of 12.
  • Avoid wearing fragrances or perfume.
  • Patient bathrooms, beds, telephones and drinking glasses are for patients only.

Public Restrooms

Public restrooms are located on the Ground Floor, near the Impressions Café, and near the South Entrance lobby. We ask that visitors do not use patient bathrooms.

Telephone Calls

It is our policy to give telephone callers a patient's telephone number and to connect them through to the room unless the patient has specified otherwise. We want to be helpful to friends and relatives, but we are primarily concerned with protecting the privacy and confidentiality of our patients. Therefore, we will not give telephone callers details about condition, divulge whether or not a patient is out of surgery yet, or give out room numbers. We suggest that patients designate a family member or friend as the person to call if they are unable or choose not to take calls themselves.

Telephones are located on the Ground Floor along the main corridor. We ask that visitors not use patient telephones.

Internet Access

Free wireless internet connection (Wifi) is available for all patients and visitors. Please use mhguest network, there is no password required. If you need assistance, please call 207-662-6400.

Non-Smoking Campus

For the health and safety of our patients, visitors, employees, and the community, all MMC owned and leased properties are tobacco-free, including parking areas. This policy applies to anyone on any MMC campus, including patients, employees, contractors, and visitors. For tobacco treatment information, contact the Maine Tobacco Helpline toll-free at 800-207-1230.

Patient Registration

Learn more about our patient registration process.

Send a Note to a Patient

Maine Medical Center offers a free online greeting service for family and friends of hospital patients. Submit your greeting online and it will be printed and delivered by one of our volunteers.