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Our Mission, Vision and Values

Vision

Working together so our communities are the healthiest in America.

Mission

MaineHealth is a not-for-profit health system dedicated to improving the health of our patients and communities by providing high-quality affordable care, educating tomorrow's caregivers, and researching better ways to provide care.

Values

Wherever and whenever you interact with MaineHealth, you can expect our team members to embody the following values in action:

Values Circles PatientCenteredPatient Centered: We focus on each individual's unique needs, and partner with the people we care for, their families and care teams to develop a shared plan.

  • Act with compassion and kindness.
  • Listen actively and validate concerns; focus on the individual’s needs.
  • Communicate effectively with patients, clients and families.
  • Treat everyone with respect and courtesy; acknowledge cultural differences.
  • Be empowered to advocate and speak up for patient and client safety.
  • Partner with the people we care for, their families and care teams to develop a shared plan.    

 

Values Circles RespectRespect: We embrace diversity and recognize the value of each person.

  • Recognize all the people we care for, their family, visitors and co-workers as valued members of the healthcare team.
  • Listen actively and respond thoughtfully.
  • Treat others as you would want to be treated.
  • Embrace diversity, acknowledging each person’s uniqueness.
  • Be empathetic, compassionate and kind.
  • Foster a professional and healing atmosphere.

 

Values Circles IntegrityIntegrity: We are honest, transparent and ethical, and maintain a culture of trust and accountability.

  • Demonstrate professionalism at all times, regardless of the behavior of others.
  • Maintain confidentiality and respect the privacy of all.
  • Develop and maintain a culture of trust and accountability.
  • Act with honesty and transparency at all levels of the organization.
  • Model behavior that is consistently honest and ethical.
  • Acknowledge mistakes as opportunities to learn and grow.

 

Values Circles ExcellenceExcellence: We set high standards and always strive to exceed expectations.

  • Consistently seek improvements in processes and performance.
  • Set high standards.
  • Strive to exceed expectations with every interaction.
  • Lead by example.
  • Work collaboratively as a team.
  • Pursue opportunities to learn and grow personally and professionally.

 

Values Circles OwnershipOwnership: We take responsibility for our actions, follow through on our commitments, and approach challenges with optimism.

  • Follow up and follow through.
  • Look beyond our individual roles to do what is necessary to get the job done successfully.
  • Take responsibility for our actions and our collective outcomes.
  • Approach challenges with optimism.
  • Represent our organization in a positive light.    
  • Promote an accountable, fair and supportive environment.

 

Values Circles InnovationInnovation: We welcome diverse perspectives, embrace change, and are committed to lifelong learning.

  • Welcome change with a positive attitude.
  • Inspire others and foster creativity.
  • Be courageous.
  • Encourage diverse perspectives.
  • Invest in people, technology and research.
  • Commit to lifelong learning and educating.

Doctor examining an infant using Augmented Reality for Neonatal Resuscitation

MaineHealth Innovation

MaineHealth drives a culture of innovation by nurturing and funding innovative ideas across our system. Together we are solving health care challenges through new care team models, products, technology and services.

a nurse wearing full PPE and caring for a patient in the COVID unit

MaineHealth Annual Report

Read inspiring stories about the initiatives, programs and results we delivered across the health care system during the past year.
Asian American Doctor Talking to a Patient

Diversity, Equity & Inclusion

By focusing on diversity, equity and inclusion, we develop a culture that respects and values uniqueness — allowing care team members to bring their whole selves to work.

Latest News

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Franklin Community Health Network Hosting a Galentines Day Event on February 9
The come-and-go festivities will include demonstrations by women-owned businesses, chair massages, door prizes, refreshments, and women’s health information on breast care, nutrition, mental health, physical therapy, heart health and much more!

Family gift will put 56 more nurses to work caring for patients in Maine
Cindy and Cuyler Morris, along with Cindy’s father, Paul Baszucki, have pledged $300,000 to MaineHealth to support additional faculty for training nurses through the Maine Community College System.
Protect "future adults" with HPV vaccine for children
The HPV vaccine is the only approved vaccine that can prevent cancer.
MaineHealth CEO congratulates Dr. Nirav Shah on appointment to U.S. CDC post, says he ‘saved lives’
Mainers are grateful for Shah’s leadership during the pandemic, which no doubt saves lives.