Waldo County General Hospital
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Quality and Patient Safety

Waldo County General Hospital is committed to providing the best quality and patient safety in the Midcoast. Your safety is our number one focus, and we know that focus will also result in the highest quality of care in our community.

Quality at WCGH

At Waldo County General Hospital, we are constantly striving to improve our quality of care.  It is our goal to meet and exceed the expectations of our patients and their families by providing safe, efficient, high-quality, patient-centered care. 
Our staff is responsible for accurate patient identification. You will be asked regularly during your stay to verify your name and date of birth. This verification is critical to ensuring patient safety.
Your safety is our priority while you are a patient at Waldo County General Hospital. We encourage you and your family to be partners and active participants in your healthcare. During your stay, many people may enter your room, from doctors and nurses to aides.
The Patient & Family Advisory Council (PFAC) serves as a formal organization of current and former patients and family members who are working with and provide input to Pen Bay Medical Center and Waldo County General Hospital staff to continuously improve patient and family healthcare experiences. Please visit our page to learn more.  
  • Ask for ID of everyone who comes in your room, all hospital employees wear identification badges
  • Speak up if hospital staff doesn’t ask for your identification
  • Ask if the person washed his or her hands before they touch you. If you are told you need certain tests or procedures, ask why you need them, when they will happen and how long it will be before you get the results

All medications you take while in the hospital are prescribed by your doctor, dispensed by the hospital pharmacy and administered by a nurse. Patients are not permitted to administer their own drugs or keep personal medications at their bedsides, unless authorized by their physician.

Preventing Medication Errors

By taking part in your own care, you can help the members of your healthcare team avoid medication errors. Here’s how:
  • Be sure that all of your doctors know what medications you have been taking, including prescription drugs, over-the-counter medications, herbal and vitamin supplements, natural remedies and recreational drugs
  • Be sure that all of your doctors know of any allergies you may have to any medications, anesthesia, foods, latex products, etc.
  • When you are brought medications or IV fluids, ask the person to check to be sure you are the patient who is supposed to receive the medications. Show that person your ID bracelet to double-check

Questions?

We are better. together. 

Did we exceed your expectations? Are there areas where you think we can improve? We want to hear from you.

Email a patient

Because we know how important it is for family and friends to stay in touch when someone is hospitalized, Waldo County General Hospital is pleased to offer you the ability to send an e-mail message to a patient during their stay at our hospital.

Latest News

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WCMP Diabetes Services to Offer Foot Care Clinics

Waldo County General Hospital will begin offering diabetic foot care clinics for patients beginning early this fall.

Pen Bay Medical Center is nationally recognized for its commitment to providing high-quality stroke care

The American Heart Association presents Get With The Guidelines® - Stroke GoldPlus award for proven dedication to ensuring all stroke patients have access to best practices and life-saving care

WCGH Community Forum Location Change

Due to the high level of community interest in Waldo County General Hospital’s upcoming community forum regarding labor and delivery services, the hospital has moved the event to a larger venue. The forum will be held Wednesday, Aug. 7, from 5 to 6:30 p.m. inside the Belfast Area High School Gym, located at 25 Lions Way in Belfast.

Pen Bay, AIO Partnership Provides 27,000+ Pounds of Food to Community

A strategic alliance between Pen Bay Medical Center and the food market run by Area Interfaith Outreach Food & Energy Assistance has resulted in the distribution of 27,176 pounds of food through pantry shelves set up in several hospital locations.