Resources for Master Trainers

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Master Trainer Quarterly Updates – 2024

Please note: We are now using ZOOM instead of a conference call line for our quarterly updates. (See below for helpful ZOOM tips.) If you did not receive an email invitation, please contact Donna Richard for the agenda and log-in information. We offer multiple time slots for each quarterly update. Options for the next session are:

  • Tuesday, July 2, 2024 from 1:00 -2:00 pm Eastern Time Zone
  • Monday, July 15, 2024 from 3:00 -4:00 pm Eastern Time Zone
  • Thursday, July 18, 2024 from 1:00 -2:00 pm Eastern Time Zone
  • Tuesday, July 30, 2024 from 1:00 -2:00 pm Eastern Time Zone

Master Trainer Quarterly Update Notes

Frequently Requested Materials

The materials on this page are for people already trained as Master Trainers for the Matter of Balance program.

Master Trainer Manual Toolkit (rev. 2024)

May take a few minutes to download.

MTM Cover



Coach Handbook

Coach Handbook (Spanish)

Participant Workbook

Participant Workbook (Spanish)

Guest Healthcare Professional Handbook

Guest Healthcare Professional Handbook (Spanish)



Master Trainers can purchase materials from the Matter of Balance online ordering website. You will be prompted to set up a user account.

If you want to purchase the Fear of Falling: A Matter of Balance and Exercise: It's Never Too Late videos, please contact the distributor, Terra Nova Films, Inc. at 800-779-8491. See instructions for ordering videos.

A Matter of Balance Materials Pricing and Ordering Information

A Matter of Balance materials have been translated into 6 different languages. Materials for participants with low vision are also available.


PLEASE NOTE: Contents may take several minutes to download.

Albanian Participant Workbook

Chinese MOB Toolkit
Includes Coach Handbook, Participant Workbook, MOB DVD Videos Scripts and Additional Materials for Classes

Korean Participant Workbook

Portuguese MOB Toolkit
Includes Coach Handbook, Participant Workbook, MOB DVD Videos Scripts and Additional Materials for Classes

Russian MOB Toolkit
Includes Participant Workbook, MOB DVD Videos Scripts and Additional Materials for Classes

Spanish MOB Toolkit
Includes Coach Handbook, Participant Workbook, Guest Healthcare Professional Handbook, Materials for Master Trainers and Additional Materials for Classes

Vietnamese MOB Toolkit
Includes Participant Workbook, MOB DVD Videos Scripts and Additional Materials for Classes

Low Vision Materials

Low Vision MOB Toolkit
Includes Coach Instruction Materials, Participant Workbook in 12-Point and 20-Point Font

Watch an educational presentation to learn about vision loss and considerations when working with class participants who have low vision.

We strongly encourage Master Trainer sites to register with the Matter of Balance Online Data Entry System to be a part of the national data collection. With support from the U.S. Administration on Aging and the National Council on Aging, Senior Services has developed a web-based system* that will permit all of us to continue to obtain high quality and timely data. Reports generated from this data are valuable for everyone -- participants, community sites, funders and policymakers. These reports are helping the evidence-based movement not only locally in your own communities, but nationally.

* Developed on the widely-used Salesforce platform.


Data Collection Forms

We have made the forms available for Master Trainers to download and print for use with the online data entry system. If you are not registered with the system, you may still use the forms to collect your own data. 

Forms (Attendance Sheet, First and Last Class Surveys, Class Evaluation)

Forms - Spanish

Forms for Class Participants with Low Vision

The Matter of Balance First and Last Class Surveys and Class Evaluation Forms are available in 12-point font and 20-point font for visually impaired participants.

Forms in 12-Point Font

Forms in 20-Point Font

Registration Questionnaire for Potential Participants

The Area Agency on Aging in the Heart of Texas developed a questionnaire that Master Trainers and/or Coaches can use when talking with potential class participants. This helps them to make an initial connection and understand what the participants hope to gain from attending the session. Download the registration questionnaire.



Marketing Ideas List


Logo and Copyright Credit Guidelines

Prescription Pad Template
Customize a prescription pad for healthcare providers to give to patients when referring them to A Matter of Balance.


Master Trainers share additional tools and strategies to promote falls prevention and A Matter of Balance in their communities:

Fall Prevention BINGO
Ohio Northern University shares a Bingo game that you can use to have fun promoting falls prevention education and awareness.



Falls Prevention Information Card
Marin General Hospital of Greenbrae, CA, created this informational card to place in waiting rooms and distribute at health fairs promoting the fall prevention section of their website, including Matter of Balance classes.



Fall Prevention Interest Card
The Ventura County Area Agency on Aging Fall Prevention Program makes cards available for people to fill out at health fairs and other events. The cards provide a quick, easy way for people to check off the program(s) in which they are interested and provide contact information so that Ventura County AAA staff can follow up with them. Download a template to customize.


Participant Letter to Healthcare Provider
WellSpan York Hospital of York, PA, provides a letter to A Matter of Balance participants after they complete the class for them to share with their healthcare providers. Customize a letter for your participants.


Partnership with Fire Department
San Antonio Oasis has partnered with the Leon County Fire Department to offer A Matter of Balance and other fall-prevention classes to the community.


A Matter of Balance Virtual Translation (MOB-V) Update Training for Master Trainers Now Available 

We are happy to offer A Matter of Balance Virtual Translation (MOB-V) training sessions, which will enable you to train coaches virtually and offer A Matter of Balance classes online. The MOB-V model includes significant changes to allow for increased safety and adaptation to the online environment. MOB-V Translation training is required in order to train Coaches and offer MOB classes virtually.

The training is 4.5 hours long. The cost is $450.00 per person. The fee includes all training materials (new MOB-V Master Trainer Manual, Coach Handbook, Participant Workbook, digital links to the videos, and training materials to train your coaches. Shipping is included.) This training is available to current Master Trainers only. You will need a credit card to pay on the website to secure your enrollment spot. The training is virtual, on Zoom.

Register for a training session.

People who participated in the virtual Matter of Balance classes say:

“Was able to talk and share (not isolated) … More positive thinking that I am not alone in my ‘journey.’”

“Class got me into exercise!”

“We talked about being positive, about not falling, and the more you relax you are the less likely to fall.”

“It has motivated me to work more on my physical health, thanks for the help.”