Skip to main content

Memorial Hospital Adjusts Visitor Limits

July 24, 2020

Memorial Hospital has updated its visitor policy, allowing some additional visitors while continuing to focus on patient and staff safety.

The new policy, effective as of Monday, July 20, eases access primarily for an individual family member or friend to provide support for the patient. Most departments now allow one or two visitors each day with all visits managed by the patient’s care team.

“The Memorial Hospital team has worked hard to keep our patient’s safe.” says Matt Dunn, Chief Medical Officer. “We’ve added a lot of procedures and protocols to reduce the risk of spreading the virus, including screening and masking everyone who comes into the hospital. The new policy acknowledge COVID-19 is still serious, but helps patients by allowing a familiar face to be with them.”

Most other MaineHealth locations have also eased their visitor restrictions, though all are quick to add that continued visitor access depends on ongoing virus activity.

Under the new guidance, patients having a surgical procedure are allowed one person who must remain in a waiting area until the visit is done, provided space is available for social distancing. Some patients, such as those receiving X-ray and other imaging services, are asked to come alone or to arrange for a drop-off and pickup. For primary care or specialty care practices patients are encouraged to come alone or arrange for drop-off and pick-up unless special assistance is needed. The Emergency Department also allows one person as an escort if there is room for social distancing. Patients in hospital inpatient areas are allowed one visitor per day between 2 p.m. until 6 p.m., except for pediatrics, obstetrics and critical care where two visitors per day are permitted. Up to four family members may visit patients receiving end-of-life care.

Dunn adds that exceptions can be made for patients requiring special assistance such as for mobility or language issues. Exceptions are determined by the patient’s care provider. “Patient care and safety are always at the core of our visitation policies,” he says.

All visitors entering the hospital are screened for COVID-19 and are asked to perform hand hygiene when entering and leaving a patient’s room or care area, to stay at least six feet away from the patient as much as possible, and to keep their mask on for the duration of their visit.

“We all recognize the value of family and friends as part of the care team, but now especially we need to balance that with best practices to stop the spread of COVID-19 and keep the virus out of the hospital.”

News from Around MaineHealth

View All
Asymptomatic and Preoperative COVID-19 Testing moves to the Memorial Hospital Emergency Department
Previously, COVID-19 tests were performed in the upper parking lot of the hospital’s outpatient physical therapy building.
MaineHealth’s Access to Care team connects Mainers with coverage during 2021 Open Enrollment
MaineHealth’s Access to Care team is prepared to assist and educate Mainers in shopping for health insurance plans during the Open Enrollment period, which runs November 1 through December 15.
MaineHealth Earns 2020 CHIME Digital Health Most Wired Recognition
The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.
Memorial Hospital welcomes Carolyn Brown to its primary care practice
Her experiences in the emergency room, as a school nurse, and in family practice will serve her well in her new position with Memorial Hospital’s Mt. Washington Valley Rural Health Care practice.
New orthopedic surgeon adds an additional specialty at Memorial Hospital
Phinney, now an orthopedic surgeon, is the newest member of the Memorial Hospital orthopedic staff.
Memorial Hospital welcomes local physician to its primary care team
A Michigan native and born into a family of nurses, Dr. Smith started college at Michigan State University with health care in in mind.
Memorial Hospital welcomes local physician to its primary care team
An obstetrician/gynecologist, Dr. LaBudde joins Memorial’s growing Women’s Health and Family Birthing Center practices in September.
Memorial Hospital Reminds Parents to Check Children's Immunization Status
Dr. Wenda Saunders, a pediatrician at Memorial Hospital’s Mt. Washington Rural Health Care is encouraging families to get caught up with immunizations.
Memorial Hospital Adds Asymptomatic COVID-19 Testing
Appointments are required for patients without COVID-19 symptoms who would like to be tested.
Memorial Hospital Recognizes Employees and Medical Staff with Annual Awards
Memorial Hospital hosted virtual and socially distant awards ceremonies to honor an Employee of the Year, present a Teamwork Award and recognize staff members for their years of service.