Maine Medical Center

Local Lodging

Local Lodging Options for Patients and Families

Located at 325 Brackett Street in Portland, Brackett House has five private bedrooms (2–3 people per room), and shared spaces including kitchen with microwave and refrigerator, living room and two and a half bathrooms.

We never know how long a family may need to stay, therefore, we are unable to take reservations. In advance of an anticipated stay with us, please call 207-662-2848 to determine room availability. On the day of your arrival, please call again to confirm room availability and check-in time. Referral information must be provided upon check-in. For more information, call 207-662-2848.

Who is eligible to stay?

We serve families of patients who are receiving treatment at Maine Medical Center at a distance from their home. We work on a first come, first serve basis. Families are referred by social workers. Your hospital care team can help determine if a stay at the Brackett House is a good fit for your loved ones. If a stay is recommended, your care team can make a referral on your behalf. We do not accept self-referrals.

House Rules

  • Children: No one under the age of 18 is permitted in the house unsupervised or to spend the evening.
  • Kitchen: Please clean up after yourself when using the kitchen. Please use shared cabinet space as labeled. Be respectful of the shared space.
  • Laundry: Do not leave clothes unattended. Be respectful of the shared space.
  • Personal Property: You are responsible for own personal property at all times. Neither Maine Medical Center nor the building will assume any responsibility for items that are lost, stolen or damaged.
  • Pets: No pets are allowed. If anyone in your party requires a service animal, please let us know in advance.
  • Quiet hours: Please refrain from excessive noise between the hours of 9 pm and 8 pm.
  • Safety/Security: You are responsible for your OWN safety. Locks and other security measures have been provided. Please do not let anyone into the building. Do not leave doors/ windows unlocked. All exterior doors must be locked at all times.
  • Smoking/Alcohol/ Drug use: Smoking is prohibited both inside and outside of the building. Please note that MMC is a tobacco free zone and smoking is not permitted anywhere on the grounds. Alcohol is also not permitted inside and outside of the building and not permitted on MMC property. Drug use is not tolerated.

Three violations of the house rules will result in removal from the house and ineligibility for future stays.

Ineligibility to stay

We have a zero tolerance policy for the following. Violations will result in immediate removal and ineligibility for future stays.

  • Evidence of ongoing substance abuse or other behavior that would compromise the safety of others
  • Contagious with any illness that could compromise the safety of others
  • Guests with no fixed home address
  • Visitors who have been denied entry to patient units
  • History of failure to pay
  • Smoking or use of alcohol, possession of illegal drugs, possession of firearms or weapons on property
  • Disorderly conduct
  • Unreported and excessive damage to property
  • Violation of animal policy

Check in/ Check out

Check in time is 3 pm. Check out time is 11am. Exceptions to these times may be arranged in advance. (No earlier than 8 am or later than 8 pm) If you do not check out by 11am you will be charged for an additional night.

To check in, go to the main entrance at Maine Medical Center Portland and ask to speak with someone about the Brackett House. You will be asked to complete a form and a $25 copay will be due at time of check in. You will receive a tour of the Brackett House and ONE set of keys for your stay.


An overnight stay at the Brackett House costs $25 per room. Regardless of the number of guests staying in the room. There is a four person limit per room. Payment is due at time of check out. The initial $25 copay will be deducted from your final bill. Brackett House accepts cash, check or credit card/ debit card.


Brackett House guests should park in a Maine Medical Center Portland parking lot or garage. You may be towed if you leave your car in the two-car space near the Brackett House. Learn more about parking at Maine Medical Center Portland.

The Ronald McDonald House is a special place to call home for families whose children are hospitalized or receiving medical treatment in the Portland area. The house is conveniently located just four blocks from Maine Medical Center, on the corner of Brackett and Carleton Streets. There are fifteen comfortable guestrooms and several common areas, including kitchen and laundry facilities.

The house serves families whose children are 21 years of age or younger, and who live more than 25 miles from Portland. Day use is an option for families who live within 25 miles. Room rates are $10 per night, per room. To learn more about the Portland Ronald McDonald House call 207-662-2120.

Gary's House provides a safe, affordable home-away-from-home for family members or individuals who have a loved one receiving medical treatment or pre-surgical patients in any greater Portland area hospital. The home offers nine comfortable bedrooms and six community rooms. These rooms include a kitchen, dining room, living room, family room, playroom and laundry area. Free parking is available. Room rates are $15 per night, per room. To check on room availability and admittance, call 207-662-2120.

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