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Maine Medical Center puts new visitation restrictions in place in response to COVID-19 surge

November 18, 2020

Contact: Caroline Cornish
207-662-5146 / ccornish@mmc.org

PORTLAND, Maine – Maine Medical Center (MMC) is taking new steps to increase social distancing at its facilities as part of its continuous effort to ensure the safety of both patients and care team members during the current COVID-19 surge.

Under the new visitor policy, visitor hours are being further reduced. Some key changes include:

  • Critical Care: Two visitors daily from 3 p.m. – 6 p.m. Exceptions may be made at the time of unit admission or for care plan discussions.
  • All other adult inpatient areas: One visitor daily from 3 p.m. – 6 p.m.
  • Outpatient surgery, procedural areas and ambulatory/diagnostic areas: Adult patients should arrange for drop-off and pick-up unless they need special assistance. Visitors are not allowed to wait in these areas. Exceptions can be made in advance for patients who do not live locally. Pediatric patients may be accompanied by two parents/guardians.
  • Emergency Department: Visitors are not allowed to wait in the ED. Pediatric patients may be accompanied by two parents/guardians.

Visitation is not changing for The Barbara Bush Children’s Hospital, pediatrics or obstetrics.

Patients in any care setting who require a visitor to assist them with mobility or communications with the care team about their care, may be assisted by an adult escort.

“We understand that support from families is an important piece of healing for our patients,” said MMC President Jeff Sanders. “Our goal is to balance that need for family connection with the importance of reducing density in the hospital to keep all of our patients and care team members safe.”

MMC is continuing to screen all care team members, patients and visitors for COVID-19; requiring universal masking in its facilities; and encouraging social distancing and hand hygiene whenever possible.

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About Maine Medical Center
Maine Medical Center (MMC), recognized as a Best Regional Hospital by U.S. News and World Report for 2019-2020, is a complete health care resource for the people of Greater Portland and the entire state, as well as northern New England. Incorporated in 1868, MMC is the state’s largest medical center, licensed for 637 beds and employing more than 9,600 people. MMC's unique role as both a community hospital and a referral center requires an unparalleled depth and breadth of services, including an active educational program and a world-class biomedical research center. As a nonprofit institution, Maine Medical Center provides nearly 23 percent of all the charity care delivered in Maine. MMC is part of the MaineHealth system, a growing family of health care services in northern New England. For more information, visit www.mmc.org.

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