• Call: 207-284-4566
• Fax: 207-282-4148

Fax Referrals

Physicians and others in the health care community may refer patients via fax: 1-207-775-5521.

In-service Education Opportunities

Upon request, we can arrange in-service education for professional staff on topics such as:

• Home health benefits and services
• Eligibility and reimbursement programs
• Wound care, telehealth, diabetes, rehab programs, post-operative joint replacement services and palliative care

Face-to-Face Encounters

CMS face-to-face (F2F) documentation requirements are part of the eligibility standards for all Medicare home health agencies. When referring to home health, physicians must include documentation that documents:

• Need for skilled services
• Home-bound status
• Services under a physician plan of care
• Face-to-face encounter occurred 90 days prior to, or 30 days within, the home health start of care

Learn more about F2F documentation requirements and print referral/ F2F forms:

• Homebound: What is Medicare Looking For? 
• Facility F2F Encounter Form
• Physician Office Referrals
• Physician Office Guidelines

Quality Initiatives

MaineHealth Care at Home maintains a comprehensive program for outcome-based quality improvement. Our efforts include utilization of a comprehensive bench-marking service though Strategic Healthcare Programs. In addition to these efforts, we contract with a national consulting firm to survey our patient satisfaction. CMS publishes Home Health Compare for the home health industry. Learn more and review findings.