Skip to main content

Cove's Edge Earns National Quality Award

October 22, 2017

Cove’s Edge Director of Nursing Thelma Hannan, RN with Cove’s Edge Executive Director Cheryl Dobbelsteyn presenting Cove’s Edge’s Bronze – Commitment to Quality Award. 

 

Cove’s Edge, a long-term care and skilled rehabilitation nursing facility on the LincolnHealth – Miles Campus, has been recognized as a 2017 recipient of the Bronze – Commitment to Quality Award for its dedication to improving the lives of residents through quality care. The distinction is one of three progressive award levels through the National Quality Award Program, presented by the American Health Care Association and National Center for Assisted Living (AHCA/NCAL), the leading association for long term and post-acute care. 

“We are thrilled to receive this recognition for our commitment to delivering quality care” stated Cove’s Edge Executive Director Cheryl Dobbelsteyn. “The process for achieving the Bronze award has laid the groundwork for us to continue to improve procedures and the quality of care we give.” 

The National Quality Award Program, which AHCA/NCAL established in 1996, is based on the core values and criteria of the Baldrige Performance Excellence Program, which is also the foundation of the metric-based AHCA/NCAL Quality Initiative. The Baldrige program helps organizations in different business sectors improve and achieve performance excellence.

The Award Program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision, mission statement, and key strengths and challenges. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. As a recipient of the Bronze - Commitment to Quality Award, Cove’s Edge can now begin developing approaches and achieving performance levels that meet the Silver - Achievement in Quality Award criteria.

“We are going to begin working towards the Silver award” stated Dobbelsteyn. “The entire Cove’s Edge team will be key in the next steps as we select goals and processes to improve.”

Cove’s Edge began working towards the Bronze award in June of 2016 and received the award in October 2017.

“I commend Cove’s Edge for embarking on the journey to quality improvement,” said the AHCA/NCAL National Quality Award Board of Overseers Chair Alana Wolfe. “I encourage Cove’s Edge to continue to build on the strong foundation it has created.”

For more information about Cove’s Edge, please call 207-563-4600 or visit www.lincolnhealthme.org

 

News from Around MaineHealth

View All
MaineHealth makes significant workforce investment, raising wages for its care team members starting Aug. 8
In addition to a base wage increase for nearly all employees, the minimum pay rate across the health system will rise from $14 to $17 an hour, and market adjustments will be made for hard-to-fill roles.
New President at LincolnHealth
Cindy Wade has risen through the ranks during her 30-plus years with the organization.
LincolnHealth Adds Dispensing Donor Milk To Maternity Services
LincolnHealth is already a donor breast milk site for Mothers’ Milk Bank Northeast, but it is now dispensing milk to infants born at LincolnHealth as well.
MaineHealth Administers First Doses of COVID-19 Vaccine to Front-line Caregivers
Hours after the arrival of the Pfizer vaccine at its hospitals, MaineHealth began inoculating team members who provide direct care to patients infected with the novel coronavirus.
MaineHealth Establishes Plan for Inoculating Front-line Care Givers Following State Plan for Distribution of COVID-19 Vaccines
The health system expects to be able to vaccinate all its front-line care team members following the delivery of a second allotment that is expected to include both Pfizer and Moderna vaccines.
Four MaineHealth Hospitals Earn 2020 Leapfrog Top Rural Hospital Award
The national award recognizes LincolnHealth, Pen Bay Medical Center, Waldo County General Hospital and Stephens Memorial Hospital for outstanding quality and safety.

Lincoln Medical Partners Offers It’s Not Too Late to Vaccinate Clinics
Lincoln Medical Partners in Damariscotta is offering a last ‘shot’ for adults and children to get the vaccinations they need.
LincolnHealth Temporarily Reassigns Urgent Care Staff Due to COVID-19 Surge
The continued surge of COVID-19 cases in Lincoln County has prompted LincolnHealth to take proactive measures to assure that the needs of our patients can be met.
Apply for LincolnHealth's Free CNA Class by December 4
LincolnHealth is accepting applications for the winter Certified Nursing Assistant (CNA) class through Friday, December 4. The class will begin Tuesday, January 19, 2021 and is offered at no cost to the student.
Patients Encouraged to Make Appointments for Miles, St. Andrews Lab Tests
The outpatient laboratories on LincolnHealth’s Miles Campus and the Family Care Center on the St. Andrews Campus have been offering scheduled appointments since June.