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Patients & Visitors

Dear SMHC Patient:

Nate Howell, CEOBeing in the hospital, whether for a day-surgery procedure or an overnight stay, can be a stressful time for patients and their loved ones. Thank you for putting your trust in Southern Maine Health Care (SMHC); we are honored you have chosen us for your healthcare needs. Please be assured that at SMHC your well-being, safety and comfort are our top priority.

We believe that good communication is the key to your comfort and recovery; therefore we have put together the information in this Patient Resources section of the website to provide helpful information for you and your loved ones.  From  understanding your rights as a patient to how obtain a copy of your medical records, you should be able to find the answers to many of your questions in this section about being a patient at SMHC.  However, if you have additional questions, please feel free to ask any member of our staff, we are all here to assist you.

SMHC employees strive to give our patients excellent care, every time.  After your visit, please let us know about your experience. We appreciate the feedback and will respond to questions or concerns within one (1) business day. You can reach us in the following ways.


Patient Relations Specialist/Care Line: 207-283-7906 or 207-283-7662
Main number: 207-283-7000

Southern Maine Health Care
1 Medical Center Drive
PO Box 626
Biddeford, ME 04005

Thank you for choosing SMHC; you are in good, caring hands.

Nate Howell, President