Skip to main content

Patient Rights & Privacy

Notice of Health Information Privacy Practices

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Health Information Privacy Policies (pdf):

If you have any questions about this notice, please contact us at:

MaineHealth Information Services Department
Attn: Privacy and Security
110 Free St.
Portland, ME 04101

Patient Rights

Franklin Memorial Hospital
LincolnHealth
Memorial Hospital
Maine Medical Center
Pen Bay Medical Center
Stephens Memorial Hospital
Southern Maine Health Care
Waldo County General Hospital 

Complaints

If you believe your privacy rights have been violated, you may file a complaint in writing. Please mail it to the address listed above. You may also contact the Privacy Office at the local hospital system where you have a grievance, or with the Secretary of the Department of Health and Human Services. All complaints must be submitted in writing. You will not be penalized for filing a complaint.

Latest News

View All
SMHC Names Caregiver of the Year
Stacy Merrill has been named Southern Maine Health Care’s 2020 Caregiver of the Year. Merrill is a valuable member of the SMHC team and emanates SMHC’s core values of patient centered, respect, integrity, excellence, ownership and innovation.
Franklin Memorial Hospital safety survey finds no deficiencies in infection prevention
Nineteen hospital care team members have tested positive for the coronavirus. The positive cases are not thought to pose a significant risk to patients as hospital staff has been consistent in the use of protective equipment shown to minimize transmission.
MaineHealth Local Hospital Systems Recognized for Tobacco-Free Achievements
Twelve hospitals and affiliates celebrated for leadership through annual Gold Star Standards of Excellence program.

Maine Medical Center puts new visitation restrictions in place in response to COVID-19 surge
The new policy, part of MMC’s continued safety efforts, is effective Wednesday, Nov. 18.