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Financial Assistance

Information on Available Financial Assistance Options

Stephens Memorial Hospital is a part of the MaineHealth system. Your hospital bills will come from MaineHealth Patient Financial Services. If you have questions regarding your bill please contact Patient Financial Services at 866-804-2499. We also have onsite financial counselors who can provide assistance and can be reached at 207-744-6112.

Payment Options

If you are unable to send payment in full, please contact our financial assistance representatives at 866-804-2499 to arrange a payment plan. Prompt payment or arrangements are appreciated.

  • Prompt Pay Discounts: We offer 5% for full payment within 30 days of the first statement.
  • Credit card payments by phone: Please call 866-804-2499 to process credit card payments.

Financial Assistance

We offer Financial Assistance programs:

  • Maine Free Care Program: In accordance with the rules of the Department of Human Services, Stephens Memorial Hospital provides free care to residents of Maine who do not qualify for MaineCare. Your income may make you eligible to receive free hospital services please refer to the Free Care Guidelines. If you believe you may qualify for free care, please print and completed the Free Care Application. Please send completed applications and required verification items to your financial counselor at 301C US Route 1, Scarborough, Maine 04074.
  • MedAccess: For more information please call 877-275-1787

Would you like a helping hand?

MaineHealth Community Resources, powered by Aunt Bertha, is an online directory of free or reduced-cost services like medical care, food, housing and more.

Learn about Free Care Guidelines

Learn more about Free Care Guidelines

Latest News

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A Legacy of Giving Continues: $2 Million Raised Locally In Honor of Bob Bahre
A Legacy of Giving Continues: $2 Million Raised Locally for Stephens Memorial Hospital In Honor of Bob Bahre
Stephens Memorial Hospital Administers First Doses of COVID-19 Vaccine to Front-line Caregivers
Immediately after the arrival of the Moderna vaccine, Stephens Memorial Hospital (SMH) began inoculating team members who provide direct care to patients infected with the coronavirus.
MaineHealth Administers First Doses of COVID-19 Vaccine to Front-line Caregivers
Hours after the arrival of the Pfizer vaccine at its hospitals, MaineHealth began inoculating team members who provide direct care to patients infected with the novel coronavirus.
MaineHealth Establishes Plan for Inoculating Front-line Care Givers Following State Plan for Distribution of COVID-19 Vaccines
The health system expects to be able to vaccinate all its front-line care team members following the delivery of a second allotment that is expected to include both Pfizer and Moderna vaccines.