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Commitment to Quality and Patient Safety

We are committed to transparency and the opportunity for patients and their families to make informed decisions about their healthcare.

Partnering With You for Patient Safety

Your safety is our number one focus. We know that our commitment to patient safety will also result in the highest quality of care for our community. By taking part in your own care, you can help the members of your healthcare team keep you safe by:

  • Understanding you will be asked regularly during your stay to verify your name and date of birth. This verification is critical to ensuring patient safety. 
  • Letting all of your healthcare team know what medications you have been taking, including prescription drugs, over-the-counter medications, herbal and vitamin supplements, natural remedies and recreational drugs.
  • Letting all of your healthcare team know of any allergies you may have to any medications, anesthesia, foods, latex products, etc.
  • Making sure your healthcare team checks your hospital identification bracelet before they give you any medications.
  • Many people may enter your room, from doctors and nurses to aides. If you are unsure of who they are ask them to identify themselves. All hospital employees wear identification badges.

If you have questions about your care, or would like to provide us with a suggestion or observation about your experience, we welcome your comments. Please contact our Quality and Patient Safety Department at 207-744-6134.

Latest News

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Belfast and Rockport COVID-19 Vaccine Clinics Announced
As part of the historic nationwide effort to inoculate millions of people against COVID-19, MaineHealth, which includes Pen Bay Medical Center and Waldo County General Hospital, will open the area’s first COVID-19 vaccination clinics for the general public on January 27.
Scarborough Downs owners to retrofit former harness racing grandstand to create high-volume COVID-19 vaccination clinic
Crossroad Holdings will donate the facility to MaineHealth so it can be transformed into a clinic providing vaccinations to residents in Cumberland County and northern York County.
By Appointment COVID-19 Vaccination Begins Monday at the Boothbay Region YMCA
Individuals age 70 and up who have an appointment will be the first to be vaccinated at MaineHealth’s Community Vaccination Clinic in Boothbay on Monday, January 25.
MaineHealth Rolling out COVID-19 Vaccine for Mainers over 70 on a Limited Basis at its Local Health Systems
Vaccinations for Maine residents 70 and older will begin in earnest today in Farmington and Brunswick with other MaineHealth locations getting under way over the course of the next week.