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Visitation Safety Measures

Visitation Safety Measures - Effective 8/5/22

This is an update to the Visitation Safety Measures posted on May 24, 2022. The revised measures are effective August 5, 2022 and shall remain in effect until further notice.

VISITORS/ESCORTS are not permitted on Spring Harbor Hospital (SHH) campus, except in a designated visitation spaces, provided the facility implements all of the following safety, care, and infection prevention and control measures. All exceptions will be reviewed by the Vice President of Medical Affairs, Medical Director, or appropriate designee for any actions required.

We may need to restrict or limit visitors with little or no notice.

Criteria for Visit

  1. A patient who is suspected or confirmed to be infected with COVID-19 cannot be visited.
  2. Patient that are on a quarantine unit may not be visited, except by exception
  3. Adult patients are allowed up to three visits per week with a combination of family meetings and visits. The DD unit will allow up to four visits per week, and the child and adolescent units will allow for 3 number of visits per week. The number of visits may be restricted based on availability of staff.
    • A Therapeutic Trial Visit (TTV) may be ordered if the treatment team determines this is clinically appropriate. This does not have to be staffed.
    • If a TTV is not clinically indicated, the visit can be scheduled in an on-unit space that is located. Visitors will be escorted by staff and asked to wear a mask at all times during the visit. They will need to remain in the designated areas.
  4. Other situations for visit may include:
    • Patient Discharges: Patients will be brought to a private location at the front entrance for discharge meeting and pick up.
    • Admissions Department: One person permitted to accompany patient in the admission department only, provided space is sufficient to achieve compliance with guidance on social distancing. Individuals may not accompany the patient onto the unit.
    • Patients Requiring Special Assistance (lawyers, assessments for discharge, clergy, etc.): If not covered by the previous exceptions, a patient may have visitation to provide the needed assistance or support, such necessity to be determined by care providers.

Visitors

  1. Child and Adolescent Services: No more than two parent/guardian/caregivers per patient per day.
  2. Developmental Disorders Program: No more than two parent/guardian/caregivers per patient per day. Family members may be brought onto the unit for training to help facilitate discharge
  3. Adult Services: No more than two primary support persons per patient per day. Primary support persons must be 18 years of age or older
  4. Children under the age of 18 may visit by exception only, must be supervised at all times, maintain social distancing, and wear a face covering when age appropriate.
  5. All exceptions will be reviewed by the Medical Director, or appropriate designee for any actions required.

Process for Visit

  1. Patients and visitors and staff must wear face masks or coverings for the duration of the visit.
  2. SHH will post signage or provide a handout for visitors regarding signs and symptoms associated with COVID-19.
  3. Prior to the visit, SHH will provide the visitor instructions and requirements for visitation, including where to go upon arrival. This will include instructing them to let the hospital know if they test positive for COVID within 2 days of their visit.
  4. The nursing staff of the patient’s unit must screen each visitor prior to entering the building for symptoms. Any individual noting symptoms of COVID-19 infection will not be permitted to visit.
  5. Visitors, patients and staff will be asked to utilize the hand sanitizer located in the lobby before entering and upon exiting the lobby meeting room.
  6. Units may limit the length of any visit, the days on which visits will be permitted, and the hours during a day when visits will be permitted.
  7. No meals/snacks are permitted during the visit if taking place inside as this would require the removal of the face mask/face covering.

After Your Visit

  • Any visitor who develops signs and symptoms of COVID-19 within 2 days after visiting must immediately notify SHH of the date they visited, and the patient they visited.
    • This information must be communicated to the visitors at the time of their screening.
    • Visitors will be educated concerning this requirement prior to their visit.
  • Infection Control will immediately investigate the level of exposure of patients or staff to the visitor and the source control (face covering) that was used.
  • CDC guidelines for the management of health care personnel who may have been exposed to COVID-19 will be followed.
  • The Spring Harbor Hospital Vice President of Medical Affairs, Medical Director, patient’s care provider, or appropriate designee will follow up concerning any actions required. All exceptions will be requested through the Vice President of Medical Affairs (VPMA), Medical Director or appropriate designee.

Outside Food and Supplies (take-out, patient belongings, etc.)

  • Outside food and supplies brought in for the patient will be permitted as long as the Spring Harbor Hospital belongings policy is followed and hand hygiene is performed after handling the packaging.
  • Any food items will be brought to the patient’s unit and may not be consumed during the visit.

Service Specific Protocols

  • Child and Adolescent Services: No more than two parent/guardian/caregivers per patient per day, every 7 days.
  • Developmental Disorders Program: No more than two parent/guardian/caregivers per patient per day, every 7 days.
    • Family members may be brought onto the unit for training to help facilitate discharge
  • Adult Services: No more than two primary support persons per patient per day, every 7 days. Primary support persons must be 18 years of age or older.

Additional Considerations

  • Patient Discharges: Patients will be brought to a private location at the front entrance for discharge meeting and pick up.
  • Admissions Department: One person permitted to accompany patient in the admission department only, provided space is sufficient to achieve compliance with guidance on social distancing. Individuals may not accompany the patient onto the unit.
  • Patients Requiring Special Assistance (lawyers, assessments for discharge, clergy, etc.): If not covered by the previous exceptions, a patient may have visitation to provide the needed assistance or support, such necessity to be determined by care providers. All exceptions will be reviewed by the Vice President of Medical Affairs, Medical Director, or appropriate designee for any actions required.

These Visitation Safety Measures are for the protection of patients, employees, visitors, and the public, and consistent with guidance from governmental authorities, and are adopted for the purpose of reducing the potential for propagation of the COVID-19 virus. These Visitation Safety Measures are imposed by order of the Hospital President and Chief Medical Officer.