Skip to main content

Pay your bill online now

Online payments are easy, safe and secure. They also are convenient. It’s easy to make an online payment.

Questions? Call 207-887-5100

Billing Process: Who pays for what?

Here is a quick summary of the billing process for patients with and without insurance. This will help you understand your Patient Statement when it arrives.

  • If you have no health insurance, your first statement will say that we are billing you for services provided. If you cannot pay your bill, look for information on your statement about the programs available to help you  pay your hospital bills.
  • If you have health insurance, MaineHealth will bill your health insurance for the services provided to you.

When all insurers have paid their portion of the claim, you will receive a consolidated statement from MaineHealth identifying insurance payments and any balance due from you. Insurance providers may have different levels of benefits and coverage based on services rendered and place/type of service.

Your insurer may contact you

Your insurance company may send you a request for some additional information, such as a Coordination of Benefits questionnaire. If you do not provide your insurance company with this additional information, you may be billed for the entire balance of the claim.

You may receive additional bills

You may also receive bills from other healthcare providers. For example, you may be billed by a provider who is not part of the MaineHealth system, such as the anesthesiologist or the radiologist who reads your X-rays. If you have questions about these bills, please contact the provider who rendered these services.

Contact us

If you need to correct your insurance information or have a billing question, please contact the MaineHealth Patient Financial Services department Monday - Friday, 8 am - 5 pm at 207-887-5100 (toll-free: 866-804-2499). You can also complete our contact form.

How to read your Patient Statement

It’s important to understand your billing statement. View a sample to learn more about what each section means.

Latest News

View All
Memorial reduces vaccine clinic to one day per week
The Memorial Hospital COVID-19 vaccine clinic will close on Tuesdays beginning the week of January 31. The clinic will remain open on Wednesdays from 8:00 a.m. until 4:00 p.m., accepting appointments and walk-ins.
Memorial Hospital Welcomes First Baby of 2022
It's a boy! Memorial Hospital’s first baby of the New Year, Bruno James Bell, arrived at 9:30 a.m. on January 2. Bruno’s parents are Carly Kobs and Malachi Bell of Fryeburg, Maine.
Pen Bay Medical Center Earns 2021 Leapfrog Top Hospital Award for Outstanding Quality and Safety
Highlighting its nationally recognized achievements in patient safety and quality, Pen Bay Medical Center (PBMC) was named a Top Rural Hospital nationally by The Leapfrog Group.
MaineHealth Care at Home Awarded Funding for Lifeline Medical Alert System devices
The Davis Family Foundation and The Bingham Program have elected to fund an innovative program supporting the free-of-charge integration of Lifeline Medical Alert Systems into the care plan of patients enrolled in the visiting hospice program.