Skip to main content

Memorial Hospital Changes Visitor Policy in wake of COVID-19

March 22, 2020

As of Tuesday morning, March 24, no visitors will be permitted at Memorial Hospital, North Conway, N.H. The change is to help protect patients and staff from the COVID-19 (coronavirus).

Some exceptions will be made for pediatrics, obstetrics, chemotherapy, and compassionate care and hospice care and other extraordinary circumstances.

“We recognize that family support is important to our patients, particularity the very young and those facing end-of-life decisions,” said hospital president Art Mathisen. “This was a difficult decision to come to but we believe this temporary restriction is the best way to protect the health of our patients and care team members.”

Emergency Department patients will be allowed an escort if the patient requires help with their mobility.

Mathisen emphasized that for all exceptions, only one person over the age of 18 is permitted, and that person will be screened. Visitors or patient escorts with respiratory symptoms will not be allowed into the hospital. All visitors must wash their hands before  entering and when leaving the patient’s care area and, as much as possible, remain at least six feet from the patient at all times.

“These restrictions are for the protection of patients, employees, visitors, and the public, and consistent with guidance from governmental authorities,” Mathisen said, “and are adopted for the purpose of reducing the potential for propagation of the COVID-19 virus.”

News from Around MaineHealth

View All
MaineHealth Earns 2020 CHIME Digital Health Most Wired Recognition
The CHIME Digital Health Most Wired program conducts an annual survey to assess how effectively healthcare organizations apply core and advanced technologies into their clinical and business programs to improve health and care in their communities.
New orthopedic surgeon adds an additional specialty at Memorial Hospital
Phinney, now an orthopedic surgeon, is the newest member of the Memorial Hospital orthopedic staff.
Memorial Hospital welcomes Carolyn Brown to its primary care practice
Her experiences in the emergency room, as a school nurse, and in family practice will serve her well in her new position with Memorial Hospital’s Mt. Washington Valley Rural Health Care practice.
Memorial Hospital welcomes local physician to its primary care team
A Michigan native and born into a family of nurses, Dr. Smith started college at Michigan State University with health care in in mind.
Memorial Hospital welcomes local physician to its primary care team
An obstetrician/gynecologist, Dr. LaBudde joins Memorial’s growing Women’s Health and Family Birthing Center practices in September.
Memorial Hospital Reminds Parents to Check Children's Immunization Status
Dr. Wenda Saunders, a pediatrician at Memorial Hospital’s Mt. Washington Rural Health Care is encouraging families to get caught up with immunizations.
Memorial Hospital Adds Asymptomatic COVID-19 Testing
Appointments are required for patients without COVID-19 symptoms who would like to be tested.
Memorial Hospital Recognizes Employees and Medical Staff with Annual Awards
Memorial Hospital hosted virtual and socially distant awards ceremonies to honor an Employee of the Year, present a Teamwork Award and recognize staff members for their years of service.
Memorial Hospital Adjusts Visitor Limits
Memorial Hospital has updated its visitor policy, allowing some additional visitors while continuing to focus on patient and staff safety.
Memorial Golf Tournament Tees Up, Addresses Safety Concerns
Golfers usually measure distances in hundreds of yards. When Memorial Hospital hosts its 40th Annual Golf Tournament on July 16, six-feet will be the most important distance to remember.