Skip to main content

CarePartners Program Turned Life Around

January 15, 2018

Adam Russell (left) with Jeff Slack, CarePartners Case Manager for Lincoln County. 

Five years ago, Adam Russell was in and out of the hospital with high blood sugar and lapsed into a diabetic coma. The LincolnHealth physicians and nurses were telling him everything he needed to do to better manage his diabetes, including to start taking insulin. 

However, Russell had no health insurance at the time and could not afford the necessary insulin. With support from Jeff Slack, the Lincoln County Case Manager for MaineHealth’s CarePartners program, a program which helps low-income and uninsured people get the healthcare services they need, Russell was able to get the care he needed to improve his health. 

He is now the manager of a local store and the co-owner of a plowing business. He also has a private health insurance plan through his employer. 

“Jeff’s help probably saved my life, for the most part,” stated Russell. “Without his help, I wouldn’t be able to afford the insulin—even just the pens were very expensive.” The necessary insulin pens would have cost $6,000 per year without insurance or financial assistance.

Slack helped Russell receive free insulin through the pharmaceutical companies’ Patient Assistance Programs and enrolled him in a LincolnHealth diabetes education course. Russell also received assistance paying for his hospital bills through LincolnHealth’s financial assistance program. 

The insulin pens helped Russell’s health improve to a point where he could begin working more and once he was promoted to management, he could afford a private health insurance plan.
His private health insurance plan then helped him pay for a much-needed insulin pump (a medical device that helps keep blood sugar levels more constant) which helped Russell improve his health even more. He had needed an insulin pump for years, but none of the financial programs he had access to at the time made the $15,000 pump a possibility. This step-by-step approach to wellness and self-sufficiency is what CarePartners strives to achieve for patients.

Russell is one of the many Lincoln County residents who Jeff Slack has helped get the care and medications they need at LincolnHealth and throughout Maine. With the help of CarePartners case managers like Jeff, free and low cost medications are secured for patients through the pharmaceutical companies’ Patient Assistance Programs. Working as patient navigators, they also help coordinate referrals to services and resources when needed by connecting with volunteer providers, hospitals and medical resources.

“I don’t really consider this a job,” Slack explained of his role as a case manager. “I love helping people get the assistance they need. But my favorite part is watching my clients prosper and give back to the community after they have been helped.” 

A variety of assistance programs are available for those with and without health insurance. 

“A lot of people need help paying for their medications, especially the elderly, who may fall through the ‘donut hole’ meaning that they have run out of insurance money to pay for medications,” stated Slack. “Many are surprised that we can help them with this.” 

To speak with Jeff Slack, the Lincoln County case manager for CarePartners, please call 207-563-4120. 

 

News from Around MaineHealth

View All
LincolnHealth President Announces Retirement Date
Jim Donovan, who has been with MaineHealth from its beginning, will depart in March.
New Infusion Center Open at LincolnHealth
Patients who require infusions and other types of intravenous therapies can now receive them in a newly designed suite.
LincolnHealth Cornerstones to Retire at End of July
Dr. Russell Mack and registered nurse Karen Howell will retire from LincolnHealth on Friday, July 24.
St. Andrews Urgent Care Center Will Begin Walk-In Care on May 28
Boothbay Harbor and Damariscotta Maine – St. Andrews Urgent Care Center will begin treating patients again on Wednesday, May 28. The Center’s hours will be from 8 a.m. to 7 p.m. daily.
MaineHealth establishes safety protocols and sets priorities for bringing back some services amid COVID-19
Universal masking, screening and testing protocols are already in place as the health care system brings back surgeries and other procedures for those patients for whom waiting could have medical consequences.
MaineHealth program aims to keep Mainers covered when a COVID-19 job loss means losing health insurance
The MaineHealth "Access to Care" team connects patients with programs that provide support amid the financial turmoil brought on by the pandemic.
MaineHealth team members see roles change during COVID-19 outbreak but without layoffs or loss of pay
Fighting the pandemic means some assignments have changed, and some are logging fewer hours, but all employees are receiving the full pay and benefits they had prior to the outbreak.
Area chief executives lend support to blood drive conducted by MaineHealth and the American Red Cross
The COVID-19 outbreak doesn’t diminish the need for donated blood for patients with other urgent and serious conditions, but it is having a severe impact on donations.
MaineHealth Welcomes Susan Ahern, Vice President of Innovation
MaineHealth is pleased to welcome Susan Ahern as Vice President of Innovation, a new systemwide role responsible for planning and development of the MaineHealth Innovation Center.
LincolnHealth Visitor Policy Updated
Temporary Changes Designed to Limit Spread of COVID-19