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Complex Coverage Support

The Complex Coverage Group serves as a resource to in-patients who need intensive assistance navigating the complex web of social safety net programs, such as Medicare, Social Security, MaineCare and the Affordable Care Act (ACA) Health Insurance Marketplace.

Our case managers  provide direct support and content expertise to these patients, maintaining patients on their caseload even after they are discharged and until the application or transition process is complete. In addition to serving as a direct resource to patients, Complex Coverage Group staff members also serve as guides to Patient Care Managers who have general program questions.