We engage and support providers, payers and community partners in advancing integrated, value-based patient care by using the following approach. We:

• Nurture and develop primary care presence in our communities

• Achieve the tenets of the Triple Aim

  • Improve patient experience

  • Improve population health

  • Reduce costs

• Recognize the increasing burden placed on primary care providers

• Improve provider and care team satisfaction

Our program goals

Develop standardized care teams with clearly defined roles and responsibilities for each team member

• Enhance role and up train MAs, RNs and LSWs

• Develop a strategy to incorporate Advanced Practice Professionals

• Optimize EPIC to deliver team based care\ 

Decrease variation in care

• Adopt and implement standards of care for the 10 most common illnesses treated in the primary care setting 

Improve patient experience and engagement

• Understand patient preference, collect timely data and be accountable for implementation of improvement plans

• Leverage technology (patient portal, virtual visits, telehealth)

Manage the total cost of care of our most complex patients

• Increase focus and targeted approaches for populations that drive cost

• Enhance strategies such as timely primary and specialty care consult and referral process as well as understanding costs related to laboratory and testing

Training Programs offered

Medical Assistant training programs offered in collaboration with MaineHealth ACO

• MA Clinical Training Program
• MA Advanced Training Program
• Bi-monthly discussion with the Advanced Primary Care Strategy Advisory Committee