Dedicated Teamwork and a “Seamless” EHR Deliver Life-Saving Care
When it comes to delivering high-quality patient care, an integrated electronic health record (EHR) that follows you wherever you go for care matters — especially when you’ve just experienced cardiac arrest.
Just ask Mike Knof.
Last year, Mike was out grocery shopping with his young granddaughter in Damariscotta when he collapsed to the ground from cardiac arrest. After receiving chest compressions from nearby community members, he was rushed to LincolnHealth — Miles Campus, where the ER team stabilized him and transported him to Maine Medical Center (MMC).
Mike’s medical records were already there when he arrived. Dr. Jeremy Estrada, an MMC cardiologist, was part of the team working on Mike when he was rushed in. Because LincolnHealth and MMC use the same EHR, Epic, Dr. Estrada was able to see Mike’s full medical history and medication list. “The transition was absolutely seamless,” he said.
Dr. Estrada was able to act quickly, using the newest technology and collective expertise of his team. He did an angiogram and a right heart catheterization. He also used a special kind of imaging that revealed Mike’s blockage did not cause a heart attack, so instead of needing a stent, Dr. Estrada put in a balloon pump.
“Because we were on the same electronic health record, and we could view Mike’s full record, that allowed us to anticipate and predict how sick he was,” said Dr. Estrada. “That was the most important, as it enabled us to provide him with the care he needed.” It also enabled Miranda Chadbourne, RN, and the nursing team to deliver the care Mike needed to heal after the procedure.
MaineHealth has made implementing an integrated EHR to improve care a priority system-wide, with go-lives at Memorial Hospital and Franklin Community Health Network over the past year. By 2020, all MaineHealth service lines will be live on Epic, including Maine Medical Partners Cardiology and Maine Behavioral Healthcare, so patients across the care continuum will have access to the right care, at the right time — just like Mike.