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Western Maine Family Practice
Earns National Recognition for
Patient Centered Care as a Level 3 PCMH

Patient-Centered Medical Home 2011 standards emphasize enhanced care through
patient-clinician partnership

The National Committee for Quality Assurance (NCQA) announced on Friday, July 12, 2013 that Western Maine Family Practice of Norway has been recognized as a Level 3 Patient-Centered Medical Home from the Patient-Centered Medical Home 2011 (PCMH 2011) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships.

The patient-centered medical home is a model for care emphasizing care coordination and communication to transform primary care into “what patients want it to be.”  Research shows that medical homes can lead to higher quality and lower costs, and improve patients’ and providers’ reported experiences of care.  The PCMH identifies practices and promotes partnerships between individual patients and their personal clinicians, instead of treating patient care as the sum of several episodic visits.  Each patient’s care is tended to by clinician-led care teams, who provide for all the patient’s health care needs and coordinates treatments across the health care system.  Medical home clinicians demonstrate the benchmarks of patient-centered care, including open scheduling, expanded hours and appropriate use of proven health information systems. 

“The patient-centered medical home raises the bar in defining high-quality care by emphasizing access, health information technology and partnerships between clinicians and patients,” said NCQA President Margaret E. O’Kane.  PCMH Recognition shows that Western Maine Family Practice has the tools, systems and resources to provide their patients with the right care at the right time. 

To receive recognition, which is valid for three years, Western Maine Family Practice demonstrated the ability to meet the program’s key elements embodying characteristics of the medical home.  The standards are aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.    


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181 Main Street, Norway, Maine 04268 | (207) 743-5933, TTY (for the hearing impaired): (207) 743-1597