Email to a friend    Printer Friendly Page

Talk with a health educator - MaineHealth Learning Resource Center

Market Square Health Care Center Implements New Technology for Patient Data & Records

Market Square Health Care Center, Western Maine Health's residential care facility, recently implemented a new technology on their care units that will reduce paper documentation and improve accuracy of data collection.

"The long term impact of this system will be beneficial to both our patients and staff.   We recognize that investing in our staff and new processes improves our already exceptional care that patients receive," Philip Dubois, Administrator of Market Square Health Care Center, said.  

CareTracker uses wall-mounted touch screen devices located at strategic locations throughout Market Square Health Care Center and portable computers.  As staff interacts with patients, they use the simple CareTracker touch screens to record daily care and clinical activities.

CareTracker's simple visual icons and intuitive functions minimize reading and learning time as well.  It makes it easy to record accurate and complete information giving you a much more accurate picture of the resident's true condition. 

Another benefit of CareTracker, due to its quick and accurate recording of patient data, is the increase of Medicare and Medicaid reimbursement.  In fact, most facilities using CareTracker increased their reimbursements significantly after implementation. 

Market Square Health Care Center is a patient-centered, home away from home for residents offering complete services at various levels of care. The mission of Market Square is to provide a home that enhances the quality of life of each individual.  Market Square's superior staff provides a variety of daily events and programs designed to help residents stay active and involved.

Care and services provided at Market Square include assisted and independent living; skilled nursing and rehabilitation; and dementia and long-term care.

While the highly trained staff works to ensure all residents are provided with the highest quality of life, Market Square's affiliation with Stephens Memorial Hospital assures ready access to experienced physicians; laboratory services; and physical, occupational, speech and respiratory therapists.

For more information about Market Square Health Care Center and Western Maine Health, please visit

Health Information

181 Main Street, Norway, Maine 04268 | (207) 743-5933, TTY (for the hearing impaired): (207) 743-1597