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PACE Paramedic Service Offers New Services to Community

NORWAY, ME -  PACE Paramedic Service in conjunction with Western Maine Health is unveiling a new service to the communities in Western Maine.  PACE has begun a "Vial of Life" program so that in case of an emergency, individuals have current health information written down and in a safe place.

This program is available to anyone at their request at no cost; PACE will visit your home, will help you fill out a health form and place the vial in your refrigerator.  A sticker is then placed on a window of your home letting ambulance services know that your health and medication information is available in a special vial in your refrigerator. 

In addition to the new program, PACE also continues offering HERO Units for sale to the public and will install these as well.   A HERO Unit is an emergency communication that uses your telephone line.  Individuals wear a pendant or bracelet with a button that when pressed calls a special operator who then dispatches a local ambulance service to your home as necessary.   HERO Units have been available through PACE Paramedic Service since 1994.  Currently there are 150 units in operation.  Older versions of the unit are now being replaced with updated systems at no cost and new units are available for individual purchase.  Proceeds from the HERO Unit program go towards purchasing new units.

To become involved with either program or for more information please call PACE Paramedic Service at 207-743-5933 x707 and leave your contact information on the message line.  If you need an ambulance, please do not use this number, instead, dial 911.

PACE Paramedic Service is an affiliate of Western Maine Health, which is part of the Maine Health® family.  Visit Western Maine Health on the Internet at

Health Information

181 Main Street, Norway, Maine 04268 | (207) 743-5933, TTY (for the hearing impaired): (207) 743-1597