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Contact Maine Behavioral Healthcare

Looking for mental health services?

Call us Toll Free for Services

Email us at:

View all locations and services

Unsure what to do?

Maine Crisis Hotline:

Client Complaint & Grievance Process

While we are always striving to improve our services, please let us know if you have concerns or are not satisfied.

Below are some options you may find helpful:

  • Talk with your clinician, case manager, or their supervisor about your concern
  • If you feel uncomfortable talking with your clinician or case manager, and/or their supervisor, or are not satisfied with the outcome, please contact:

Melania Turgelsky
VP Quality & Performance Improvement
Maine Behavioral Healthcare
165 Lancaster Street
Portland, ME 04101
(207) 661-6481

  • You also have the right to contact the Maine State Department of Health and Human Services, Division of Licensing and & Regulatory Services at (207) 287-9300 or 1-800-383-2441 (voice) or TTY Users: Dial 711 (Maine Relay).

You can reach them by mail at:
Dept. of Health and Human Services Division of Licensing
41 Anthony Avenue, 11 State House Station
Augusta, ME 04333-0011

In Maine, Disability Rights Maine (DRM) is another resource for rights protection and advocacy services. DRM can be contacted at 1-800-452-1948 (V/TTY), or by mail: P.O. Box 2007, Augusta, ME 04333

Financial and administrative offices

78 Atlantic Place
South Portland, ME 04106
(207) 842-7700

This is not a clinical location.





















Intake Line: (207) 761-6644 | Toll-Free: 1-844-292-0111 | Administrative Office: (207) 842-7700