Contact Maine Behavioral Healthcare
Looking for mental health services?
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Maine Crisis Hotline:
Client Complaint & Grievance Process
While we are always striving to improve our services, please let us know if you have concerns or are not satisfied.
Below are some options you may find helpful:
- Talk with your clinician, case manager, or their supervisor about your concern
- If you feel uncomfortable talking with your clinician or case manager, and/or their supervisor, or are not satisfied with the outcome, please contact:
VP Quality & Performance Improvement
Maine Behavioral Healthcare
165 Lancaster Street
Portland, ME 04101
- You also have the right to contact the Maine State Department of Health and Human Services, Division of Licensing and & Regulatory Services at (207) 287-9300 or 1-800-383-2441 (voice) or TTY Users: Dial 711 (Maine Relay).
You can reach them by mail at:
Dept. of Health and Human Services Division of Licensing
41 Anthony Avenue, 11 State House Station
Augusta, ME 04333-0011
In Maine, Disability Rights Maine (DRM) is another resource for rights protection and advocacy services. DRM can be contacted at 1-800-452-1948 (V/TTY), or by mail: P.O. Box 2007, Augusta, ME 04333
Financial and administrative offices
78 Atlantic Place
South Portland, ME 04106
This is not a clinical location.