What to expect when you call Crisis Response Services
The 1-888-568-1112 Statewide Crisis Line connects you to a trained and caring professional who will ask you the reason for your call and how you are feeling. If safety is not an immediate concern, the crisis worker may ask you whether you have been in a similar situation before, if there is someone with you, and what may have helped in the past and could help in the moment. If you are feeling unsafe or your situation requires immediate assistance, the crisis worker will determine with you the best time and place for you to be seen by a crisis worker.
We will make every effort to help you resolve your crisis situation in a timely manner and may ask permission to talk with family members, community supports and your providers to deter-mine the appropriate level of intervention and care, especially when your needs require a hospital or crisis unit placement. Your participation and questions are central to the crisis assessment process.
Sometimes I don’t know what would be most helpful.
The availability of options can be influenced by your preference, medical necessity, specific insurances, and availability of services. Sorting this out can be difficult. Crisis workers are here to help with this process.
Is there a charge for our services?
Crisis services are available to everyone - regardless of your ability to pay.