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Hospice / Sussman House

Sussman House provides care for people whose symptoms are not well managed at home and are in need of hospice care as they near the end of their life.

In addition to caring for terminally ill patients, Sussman House staff provides support and hospitality for families that are grieving and want to be with their loved ones during their final days. Sussman House provides state-of-the-art pain and symptom management combined with compassionate care, away from the hustle and bustle of a hospital or rehabilitation facility.

The atmosphere is one of peace and tranquility. The interior design and furnishings have the look and welcoming feel of home. This project expands the high quality advanced care services already provided by Pen Bay Medical Center and MaineHealth Care At Home. It is available to patients and families throughout Midcoast Maine.

Understanding hospice

Hospice is not a place – it is a care concept. The goal of hospice care is to improve the quality of a patient’s last weeks, days and hours by offering the patient comfort and dignity.

Many people associate hospice care with death. But it neither prolongs life nor hastens death. Hospice staff and volunteers provide a specialized knowledge of medical care that addresses all symptoms of a disease, with special emphasis on controlling pain and discomfort.

Hospice care also deals with the emotional, social and spiritual impact of the disease on the patient and the patient’s family and friends.

Inpatient hospice care

When a loved one needs help with pain control and symptom management, an inpatient hospice facility such as the Sussman House provides services that cannot be provided in another setting.

Although inpatient hospice care is short term, inpatient care allows patients to control their symptoms, so they can return home and receive quality and comfort care during the end-of-life stages.

With inpatient care, nurses are available around the clock to administer medications, treatments and emotional support to make the patient more comfortable.

There are three types of facilities that provide inpatient hospice services:

  • Free-standing facility (hospice house)
  • Hospital
  • Long-term care facility

Inpatient care is discontinued when a patient’s symptoms are under control, and the patient is comfortable. If the patient has been admitted to an inpatient facility, the patient will be discharged. When a patient returns home, he or she may continue with in-home hospice care to manage symptoms.

FAQS: Frequently asked questions

Where is the Sussman House located?

The Sussman House is located on the Pen Bay Medical Center Campus in Rockport. The physical address of Sussman House is 40 Anchor Drive, Rockport, Maine 04856.

Who can stay at the Sussman House?

Any patient eligible for and opting for the hospice program with one of the following needs:

  • 1. Help managing pain and/or other distressing symptoms that require skilled nursing intervention and cannot be managed at home.
  • 2. To give their caregiver/family respite for up to five days.

How long can the patient stay at the Sussman House?

The Sussman House provides short-term care. Once the patient’s pain or other symptoms are under control, or the five-day respite stay is over, the patient will need to be discharged.

The Sussman House team will work with the family and patient to assist with discharge to home or to another facility, as appropriate. The average time patients stay at the hospice house is from three to seven days.

What are visiting hours at the Sussman House? Can families stay over? What about bringing children and pets?

Family and friends can visit any time during day or night. Each patient suite has a pull-out couch for a family member to stay if desired. Children are most welcome, and there is a play area for children off of the main living room. Pets are encouraged to visit, but they must be on leash or contained in a carrier.

Where did the funds come from to build the Sussman House?

Building the Sussman House has been made possible by privately donated funds and grants. To make a donation to this project, please visit www.penbayhealthcare. org/sussman-house.

What are the job opportunities at Sussman House?

The Sussman House is staffed with registered nurses and certified nursing assistants. Please refer to careers/ employment opportunities on the Pen Bay website: www.penbayhealthcare.org.

How many patients can stay here?

There are seven patient suites, so up to seven patients can be at the Sussman House at any one time.

Can patients have their own doctors and their own clergy visit?

The Hospice Physician will be providing care for the patients staying at the Sussman House, and the hospice chaplain is available to visit with the patient and family. However, the patient’s own doctor and clergy are welcome and encouraged to visit.

What is the connection between Sussman House and the hospital?

The Sussman House is located on the Pen Bay Medical Center campus in Rockport. It is owned by Pen Bay Medical Center and operated by MaineHealth Care At Home. A patient who is admitted to the hospital may be transferred to the Sussman House, if appropriate.

How can I help?

There are many volunteering opportunities at the house, such as arranging flowers, gardening, visiting with patients and families, baking brownies and muffins, or sitting at the reception desk to greet patients and visitors. Monetary donations are always welcomed.

15 Industrial Park Road | Saco, Maine 04072 | 207-284-4566