PATIENT SAFETY - Care That Protects You From Harm
What are we measuring and why?
Leapfrog Hospital Survey
MaineHealth hospitals actively participate in the Leapfrog survey. The annual Leapfrog Hospital Survey assesses hospital safety, quality, and efficiency based on national performance measures. “ These measures and safety practices cover a broad spectrum of hospital services, processes, and structures and provide hospitals with the opportunity to benchmark their progress in improving the quality, safety, and efficiency of the care they deliver against others.” Leapfrog Hospital Survey results are publicly reported by hospitals, at www.LeapfrogGroup.org/cp.
In addition to Leapfrog measures our system is working hard to improve many other patient safety measures including increasing hand hygiene compliance, reducing the number of patient falls and to improving the patient culture of safety.
Patient Safety Culture
Surveying hospital staff and health care providers about patient culture of safety is a good way to assess the environment and prevent patient harm. At MaineHealth we realize that preventing patient harm requires more than implementing best practices. It also requires a culture that embodies effective communications, shared values about the importance of safety, and the presence of systems processes and performance improvement tools that help organizations identify and learn from errors, and prevent them from occurring in the future. Higher patient safety culture scores are associated with lower rates of infections, nurse turnover, falls, pressure ulcers and other complications of care.
MaineHealth hospitals use the AHRQ Culture of Safety survey. The Patient Safety Group enables us to monitor trends in our safety culture survey results, as well as use the comparative data to evaluate our efforts to establish, improve, and maintain a culture of patient safety in our hospitals.
Opportunities / Next Steps
Through efforts of the MH Center for Quality and Safety, MH Quality Improvement Council, system wide work groups and other efforts we are able to share best practices, identify specific areas for improvement, discuss opportunities for standardizing care, and develop and implement action plans for improving performance across the system.