MaineHealth Care At Home
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Welcome to MaineHealth Care At Home

In May 2016, three leaders in home health care — HomeHealth Visiting Nurses, Kno-Wal-Lin Home Care & Hospice and Waldo County Home Health and Hospice — joined together to form MaineHealth Care At Home.

This new partnership aligns expert resources, leading-edge technology, and advanced clinical skills to deliver the best in home health care to patients and families throughout southern Maine and mid-coast Maine.

MaineHealth Care At Home’s promise to the communities we serve:

  • Continue to provide care with local and trusted nurses, therapists, social workers and home health aides.
  • Advance leading-edge technologies to support the needs of patients challenged with chronic and serious illnesses.
  • Maintain strong nonprofit mission and commitment to community.
  • Partner with healthcare leaders to develop new programs that help our patients stay independent and in the comfort of their home and community.

Easy and convenient referral service

As of May 1, 2016, we centralized and simplified our referral process. You just need to dial one number for all our programs.

Call toll-free at 1-866-255-8744.

The fax number is 207-775-5521.

Finding the best type of home health care for you or a loved one can be complex, especially under the strain of an illness.

Our Intake Clinicians are available to answer your questions, describe the benefits of home care, arrange for services and verify insurance coverage.

We accept Medicare, MaineCare and all major private insurance.

Providing Care at Home in southern Maine and the mid-coast region

Our dedicated team of nurses, rehabilitative therapists, speech language pathologists, social workers, nutritional counselors, and home health aides serve patients of all ages in towns throughout Southern Maine and the Mid-Coast region. Our coverage area includes:

  • York County
  • Cumberland County
  • Southern Oxford County
  • Knox
  • Waldo
  • Lincoln
  • Sagadhoc
  • In addition, we serve the town of Durham in Androscoggin County.

Types of home health care and services

MaineHealth Care At Home has a comprehensive list of services to meet the diverse needs of the clients we serve. Our services are available seven days a week, with 24-hour on-call service.  

Home Health Care – Adult Program: The most common type of home health care for adults is medically based, addresses an acute, post-surgical, or chronic care condition, and delivered with physician oversight. Our skilled home health care providers include registered nurses, rehabilitation therapists, speech language pathologists, social workers, nutritional counselors, home health aides, and specialists. This health care team can help with a range of health care problems to include cardiac conditions, post-surgical needs, diabetes, chronic illness, pulmonary disease, cancer, injuries and trauma.

Specialty nursing services include:

  • Telehealth monitors patients with advanced chronic disease by using a 4G touch screen tablet and wireless monitoring devices that transmit health data to Telehealth nurses who are on the alert to recognize and respond to the signs and symptoms of illness.
  • IV Therapy administers intravenous fluids and medications for pain management, treatment of infections, chemotherapy and to manager other conditions.
  • Wound Ostomy & Continence Care offers evaluation, teaching and management to increase patient independence and healing.

Rehabilitation Services include:

  • Orthopedic Rehabilitation helps patients recovering from knee, hip, ankle or shoulder joint replacement surgeries gain strength and independence.
  • Cardio-Pulmonary Rehabilitation helps patients with heart failure, post-cardiac surgeries, and pulmonary disease, to conserve energy for enhanced safety and independence.
  • Stroke Rehabilitation helps patients maximize communication and motor skills.
  • Speech/Language Pathology services help patients with neurological conditions improve orientation, memory, and judgment skills. Services also help patients strengthen oral muscles for speech and swallowing and support the development of alternative communication systems.
  • HomeSafe helps patients reduce the risk of falls through home modifications, balance training, and general health management.

Medically necessary home health care services are primarily reimbursed by Medicare, MaineCare and private insurance plans.

Help at Home: Help at Home is a client-directed program that lets patients get the type of health care they need when they need it. Care is based on a client’s unique needs. It can be from a few hours a week to 24 hours a day.

Services may include private-duty nursing, companionship, homemaking chores, and personal care assistance, such as bathing, and help with daily activities.

Help at Home services are available on a fee basis, but may be covered by some long-term care policies.

Home Health Care- Pediatric Program: Our program provides comprehensive home health care for children from birth to age 18.  Services are medically based, address an acute, post-surgical, or chronic care condition, and delivered with physician oversight. This health care team includes specially trained pediatric nurses, developmental and rehabilitative therapists, nutritional counselors, oncology navigators, and social workers who offer care for a range of conditions and health problems. Services are available 7 days a week with 24-hour on call services: Examples of conditions include:

  • Babies born prematurely
  • Congenital abnormalities
  • Acute and chronic lung problems
  • Cardiac abnormalities
  • Post-operative needs
  • Injuries and trauma
  • Advanced or life-limiting illnesses

Maternal and Child Health Services: Helping babies get a healthy start in life is our priority. Through a state-funded grant, nurses provide home based assessment, education and support, at no charge, to pregnant women, infants, new parents and children with special needs. Services restricted to Cumberland and York Counties.

Telehealth: Using innovative telehealth technology that includes an internet enabled touch screen tablet with wireless monitoring devices, patients take an active role with improving their health:. Telehealth allows patients to:

  • Monitor and record vital signs and activity levels
  • Improve medication compliance
  • Connect with nurses and other caregivers face-to-face using table’s video connection
  • Gain health knowledge through educational videos

Monitoring nurses stationed at MaineHealth Care At Home secure real-time data and can respond quickly to the signs and symptoms of illness. Philips Lifeline – Emergency Response System Lifeline offers you a great sense of security and independence. With the touch of a button, the Lifeline system automatically connects to medical and emergency assistance. Lifeline is especially helpful for individuals at risk of falling and those with physical limitation or chronic health conditions. MaineHealth Care At Home has helped more than 1000 patients remain safe and independent in the comfort of home.

Palliative Care at Home: MaineHealth Care At Home offers in-home palliative care for patients of all ages who have an advanced or life-limiting illness. Patients can receive palliative care along with active treatment for their disease. We provide palliative care whether you are in your own home, or reside in an assisted living or long term care facility. Palliative care includes specially trained nurses, social workers, home health aides, rehabilitation therapists and spiritual counselors who:

  • Alleviate pain and other distressing symptoms of serious illness.
  • Address and support medical, emotional, social and spiritual concerns.
  • Educate treatment options and goals.
  • Coordinate of care with your physician and other healthcare providers.
  • Consult with a physician certified in palliative care.

Our palliative care staff can also help with the sensitive issues surrounding advance directives, end-of-life care, and transitioning to hospice if and when appropriate.

Hospice Care at Home: In-home hospice care is available for patients and their families in the Knox, Waldo and Lincoln counties. Hospice care at home is for patients who are facing a life-limiting illness and are no longer receiving active treatment for their disease. We provide hospice care whether you are in your own home, or reside in an assisted living or long term care facility. Inpatient hospice care also is offered at Pen Bay Medical Center or at the Sussman House in Rockport Maine. Sussman House is located on the Pen Bay Medical Center Campus.

Sussman House provides:

  • In-patient care for people whose symptoms are not well managed at home and require the components of hospice care
  • Support and hospitality for families who desire to be with their loved ones in the final stages of life
  • In-patient short-term respite care

Care at Home professionals are in the community

Education and preventative care are the foundations of good health and disease management. Community health nurses provide health screenings, education, immunizations and foot care at clinics and at public sites throughout our service area.

Call 1-800-660-4867 to learn of a clinic in your area. Diabetes Education and Support Programs, taught by registered nurses and certified dietitians, provide diabetes self-management, individual and group classes, nutritional counseling and pre-diabetes classes.

Volunteering and supporting the MaineHealth Care at Home mission

Whether supporting administration, comforting patients, or helping in clinics, volunteers are central to our work. To learn more about ways you can support our mission, call:


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15 Industrial Park Road | Saco, Maine 04072 | 207-284-4566